Britec Tech Support Forum

I'm having an issue when it comes to booting my computer.

I turn the computer on and I get the "dell" logo. It stays on that screen for at least a minute before moving on to the next stage of the startup process.

Next, it goes to a black screen and it stays on a black screen for at least 2 minutes before it starts booting into windows.

It's smooth sailing once it starts booting into windows.

I don't know what I did wrong, as it's only been doing this for a few days.

I appreciate any help.

let's test the hard drive

https://briteccomputers.co.uk/forum/showthread.php?tid=678

https://briteccomputers.co.uk/forum/showthread.php?tid=695

(01-30-2019, 01:41 AM)Compton Wrote: [ -> ]let's test the hard drive

https://briteccomputers.co.uk/forum/showthread.php?tid=678

https://briteccomputers.co.uk/forum/showthread.php?tid=695

for some reason (IDK), the application from the second link fails to launch.

is it SSD hard drive or normal mechanical hard drive

(01-30-2019, 02:37 AM)Compton Wrote: [ -> ]is it  SSD hard drive or normal mechanical hard drive

normal mechanical hard drive

I would recommend that you back up any important data on the hard drive

Because it sounds like the hard drive. Failing.

How old is the hard drive & the computer?

Check your BIOS setup to see all drives are being seen.

Is it a Desktop or Laptop?

It could simply be a windows update that's still trying to configure sometimes they can take a few reboots to calm down.