laptop reboot problem
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cyber24
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« on: August 25, 2011, 06:12:54 PM »
a friend wanted me to look at their old laptop. the first thing i wanted to do was run a virus scan with a bootable av disc. so i put the disc in and it boots, well the av disc doesn't want to load properly or something is wrong,idk. so i take the disc out and now when i try boot normally to the HDD, it doesn't get past the screen (ESC to change boot order F2 to enter setup, ect. Right after this it also says (very quickly) External Cache: 256K installed and just keeps repeating this. any help would be great.


hp pavilion ze1210 xp home
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Britec
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« Reply #1 on: August 26, 2011, 04:37:47 AM »
So your getting no post?
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davedudeit
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« Reply #2 on: August 27, 2011, 08:03:09 PM »
If its a old laptop make sure it can read the type of disk your using.
also make sure the bios is setup to boot to that disk
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cyber24
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« Reply #3 on: August 29, 2011, 01:35:37 PM »
sorry been busy, anyway, still looking at this laptop here and i've found a few things. 1) It will only boot into safe mode. 2) ran hp diagnostic ( by pressing f10) and it said that the memory test failed and to replace memory. 3) if i try to boot to "last known good config" i get a blue screen 0xoooooo8e. If i try to boot normally, it posts then the XP logo screen appears then the pc restarts.  There is only 1 memory stick and i've already switched slots and same problem. Also, i'm having problems with the CD drive reading bootable discs. For example, i put memtest on a bootable cd and the drive isn't reading it, same goes for my xp disc. I just want to make sure before i tell my friend to buy a stick of memory
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Britec
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« Reply #4 on: August 30, 2011, 06:35:58 AM »
So if memory is bad did you replace it or just switch slot?
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cyber24
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« Reply #5 on: September 01, 2011, 05:57:29 AM »
Quote from: Britec on August 30, 2011, 06:35:58 AM
So if memory is bad did you replace it or just switch slot?

so far, i've only just switched slots!
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cyber24
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« Reply #6 on: September 01, 2011, 06:27:55 AM »
This is really getting frustrating. Now the CD-DVD drive is not wanting to read my bootable discs  Angry. I don't know what has happened for everything not to work. A few things though, i can boot into safe mode fine, but when i  do a system restore to "last known good config." i get another bsod(0x0000008E) so i can't do that either. BTW, the BSOD error message i get when i do a normal boot is c000021a.
Also, the battery doesn't work, would that make any difference? I don't want to buy $30.00 memory if something else may be wrong, now i'm thinking the DVD drive is bad too??? This laptop was "fine" when i got it now it's pretty useless. I wouldn't be too worried if i knew it was the memory was bad but why now does the cd drive not reading my boot discs. The only things i've done is when i first got it(which would boot up normally fine)  was try to do a few virus scans with sardu (wasn't successful) and i deleted a few old programs that wasn't being used anymore in safe mode! I also took the HDD out and hooked it up to my own pc with a IDE to Usb adapter and checked for errors and done a disk cleanup. i also copied some files over to one of my drives and that's pretty much it.
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Britec
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« Reply #7 on: September 02, 2011, 03:10:37 AM »
If memory is bad its no good switching slots, because it will be bad in that slot. Your need to replace that stick of ram.
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cyber24
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« Reply #8 on: September 05, 2011, 03:34:30 AM »
well, after swapping out RAM it appears to not be the problem. However, after switching CD drives, the old drive wasn't reading, put in a different one to test and works and am able to use my boot disc's . I'm still not sure this is all the problem but at least it will boot up again. I did wipe the drive and start with a fresh install. The only problem i have now is that it sounds like the HDD is making a ,for lack of a better term, farting sound when it powers up. No BSOD or anything as of now so maybe it will work for now.
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