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A problem caused the program to stop working... - Printable Version

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A problem caused the program to stop working... - 818DirtyBird - 01-31-2017

hope this is the correct spot to get help for this issue.as the title says, a couple programs seem to not stay opened. i click to open, seem to do so , but a couple seconds in i get that message. tried a few times just to make i didnt press some other buttons by mistake, but still get that message.

scans:
Norton (came up clean)
Norton Power Eraser (found and deleted weblinx.exe)
Malwarebytes (came up clean)
Malwarebytes Antiroot (came up clean)
aswMBR (few minutes in message pops up, " A problem caused the program to stop working. Windows will close the program and notify you if a solution is available"

running Windows 7 Home Premium (version 6.1 Build 7601: Service Pack 1) x64 on an HP DV6. Please let me know what other info you need and ill get it to you right away. thank you in advance


RE: A problem caused the program to stop working... - Britec - 01-31-2017

What type of program? have you tried to see if the issue goes away in safe mode with networking?


RE: A problem caused the program to stop working... - 818DirtyBird - 01-31-2017

(01-31-2017, 07:23 PM)Britec Wrote:  What type of program? have you tried to see if the issue goes away in safe mode with networking?

it kept coming up with TEAMVIEWER 12 and also with awsMBR. yes i did try in SAFE MODE with same error message popping up


RE: A problem caused the program to stop working... - Britec - 02-01-2017

Try a clean boot
How to perform a clean boot in Windows


Also try and create a new user account and see if the problem goes away.
This issue is sometimes caused by Antivirus, Firewall. 
I also see this update file kb3132372 causes this issue, you can hide this update file or uninstall it.


RE: A problem caused the program to stop working... - 818DirtyBird - 02-02-2017

(02-01-2017, 02:19 PM)Britec Wrote:  Try a clean boot
How to perform a clean boot in Windows


Also try and create a new user account and see if the problem goes away.
This issue is sometimes caused by Antivirus, Firewall. 
I also see this update file kb3132372 causes this issue, you can hide this update file or uninstall it.

I will try these suggestions. Thank you for your time and effort.


RE: A problem caused the program to stop working... - Britec - 02-02-2017

You're welcome, keep us updated on you're progress.