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Black screen with mouse cursor only after logon. Windows 8.1 - Printable Version

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RE: Black screen with mouse cursor only after logon. Windows 8.1 - tomekvs - 05-15-2017

i have webroot secure anywhere, gridinsoft antimalware


RE: Black screen with mouse cursor only after logon. Windows 8.1 - Compton - 05-15-2017

ok just to be clear when you boot into safe mode you are getting 0xc0000142 error ?


RE: Black screen with mouse cursor only after logon. Windows 8.1 - tomekvs - 05-15-2017

after start safe mode i run windows manager and in menu i choose option "run" and there i write explorer.exe and after that i have message with code 0cx0000142


RE: Black screen with mouse cursor only after logon. Windows 8.1 - Compton - 05-15-2017

run a scan with Kaspersky Rescue Disk

Kaspersky Rescue Disk 10

How to record Kaspersky Rescue Disk 10 to a USB device and boot a computer from it


RE: Black screen with mouse cursor only after logon. Windows 8.1 - tomekvs - 05-15-2017

i cant do it right know because i'm working now only on ubuntu live cd (windows installation is broken)


RE: Black screen with mouse cursor only after logon. Windows 8.1 - GuiltySpark - 05-15-2017

Do you have a backup image?


RE: Black screen with mouse cursor only after logon. Windows 8.1 - tomekvs - 05-15-2017

no i dont have


RE: Black screen with mouse cursor only after logon. Windows 8.1 - GuiltySpark - 05-15-2017

Then I would say use Linux to copy your needed files to a external drive and reinstall windows, it'll be easier in the long run.


RE: Black screen with mouse cursor only after logon. Windows 8.1 - tomekvs - 05-17-2017

so there is no other options ? (i would like to save my system and programs configuration)


RE: Black screen with mouse cursor only after logon. Windows 8.1 - Timster - 05-17-2017

Try a repair install of Windows. You could also try to do a system restore using a Windows 6 boot disk. I would do as GS said and back up your data .