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page_fault_in_nonpaged_area rtsuvc.sys
#1
Hello Britec

My New HP 360 Envy Has Been Rebooting Almost every day With the Same page_fault_in_nonpaged_area..
If Anyone Can Help Me I Would Really Appreciate That Because I Donr Want My Computer To Be A Waste

thank You Smile
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#2
Need more info 

Screenshot
Dump file
Event viewer code
How long has it been going on?
Have you make changes to operating system?
Are you fully updated?
etc etc
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#3
(08-25-2015, 09:34 PM)Britec Wrote:  Need more info 

Screenshot
Dump file
Event viewer code
How long has it been going on?
Have you make changes to operating system?
Are you fully updated?
etc etc

Yes i have windows 10  but the problem previously happened in windows 8 also i want to know can it be fixed?and how do i create a dump file
I really need answers or help anything in attempt to fix it, thank you Smile


Attached Files Thumbnail(s)
   
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#4
can you post a blue screen report https://briteccomputers.co.uk/forum/showthread.php?tid=840
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#5
(08-25-2015, 10:22 PM)Compton Wrote:  can you post a blue screen report https://briteccomputers.co.uk/forum/showthread.php?tid=840

(08-26-2015, 05:48 AM)Aaron CwAdO Wrote:  
(08-25-2015, 10:22 PM)Compton Wrote:  can you post a blue screen report https://briteccomputers.co.uk/forum/showthread.php?tid=840

whoops did something wrong


Attached Files
.htm   WhoCrashedOutput.htm (Size: 2.78 KB / Downloads: 763)
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#6
rtsuvc.sys UVC Driver is from Realtek Semiconductor Corp.

Its related to sound driver. Try to completely remove the driver and install the newest driver available.  If you need instructions on how to do that? Follow this guide on updating drivers by JMH3143 

Give that a try and see if Blue Screen of Death goes away.
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#7
(08-26-2015, 11:39 AM)Britec Wrote:  rtsuvc.sys UVC Driver is from Realtek Semiconductor Corp.

Its related to sound driver. Try to completely remove the driver and install the newest driver available.  If you need instructions on how to do that? Follow this guide on updating drivers by JMH3143 

Give that a try and see if Blue Screen of Death goes away.

Hey if this works thank you Alot Britec,I'd just hate to see a brand new pc thrown away
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