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"The device, \Device\Harddisk6\DR12, has a bad block"
#1
Hi I'm wondering if Brian or someone knowledable that can help me?

A Couple of days ago one of my Internal Hard Drives started to play up and become real slow and prior to that I made a System Image using EasusToDo Backup. So I know I was safe.

So the 1st thought was get a new hard drive in which I did but that too was faulty so I have rmaed it.  So I formated the said problem drive in an attempt to rid of any issues and the plan was to just load the image back onto that drive.

EasusToDo Said that the image was created sucessfuly when I backed up my Hard Drive.  This has all my Documents,Software and Music ect stored.
But then when I tried to load the image onto the hard drive The Program claimed that the Image was corrupt????

So I then decided to run a recovery program - EasusUS Data Recovery which had found all my files and I saved this onto my external drive, now today when I attempted to sort out matters with my files, the drive had not been recognised!!  And looking in event viewer it says "The device, \Device\Harddisk6\DR12, has a bad block"

At the moment all day I've been running the chkdsk on the drive to see if it can repair matters.....

And it's been like this all day... so is there a chance that I can try and get access to this drive and try and re-trieve any data?

Any help would be appriecated......
Thanks
Rob


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#2
How to Test Your Hard Drive Using SeaTools for Windows
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#3
Hey Rob.


When you created your image you should always verify backup, this will help determine whether there was a corruption during or after the image was created. This is very common problem, because people seem to skip verify backup process because of the time it takes to run. So your image was corrupt when you created it, verifying that backup image would of told you the image was bad or corrupt. I know this don't help you now, but just bringing to your attention for next time. 

Not sure you are up for this fix, but it should work.


The number in the DRx part at the end really does not have any special meaning. It is just a sequence number which starts at 0 and increases ever since. That means it matches the preceding HarddiskX part after boot, but if you plug or unplug some drives, the number keeps increasing and naturally gets out of sync.

As for pinpointing the exact disk from a path like \Device\Harddisk1\DR3, this works for me:


  1. Download WinObj from Sysinternals
  2. Run as administrator
  3. Go to \Device\HarddiskX
  4. You will see individual PartitionY symbolic links (to \Device\HarddiskVolumeZ), write these down
  5. Go to \GLOBAL??, sort by the 3rd column "SymLink"
  6. Find the \Device\HarddiskVolumeZ value you noted down in the 3rd column
  7. You will see various names of that volume in the first column, including HarddiskXPartitionY, Volume{GUID} and (what's probably most useful for most people) the DOS-style letter like C:
Source

But it could also relate to:
  • Disk could be bad
  • Cable could be bad
  • DVD/Rom could be bad
  • Was the drive you cloned a real old drive?
  • Have you tried to mount that image?
  • Open Disk Management and please post a screen shot of all drives including your drive with that image.
  • Remove all drives and place that cloned image drive in the computer as your c:\ drive and try and boot.
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#4
(10-15-2015, 11:21 AM)Britec Wrote:  Hey Rob.


When you created your image you should always verify backup, this will help determine whether there was a corruption during or after the image was created. This is very common problem, because people seem to skip verify backup process because of the time it takes to run. So your image was corrupt when you created it, verifying that backup image would of told you the image was bad or corrupt. I know this don't help you now, but just bringing to your attention for next time. 

Not sure you are up for this fix, but it should work.


The number in the DRx part at the end really does not have any special meaning. It is just a sequence number which starts at 0 and increases ever since. That means it matches the preceding HarddiskX part after boot, but if you plug or unplug some drives, the number keeps increasing and naturally gets out of sync.

As for pinpointing the exact disk from a path like \Device\Harddisk1\DR3, this works for me:



  1. Download WinObj from Sysinternals
  2. Run as administrator
  3. Go to \Device\HarddiskX
  4. You will see individual PartitionY symbolic links (to \Device\HarddiskVolumeZ), write these down
  5. Go to \GLOBAL??, sort by the 3rd column "SymLink"
  6. Find the \Device\HarddiskVolumeZ value you noted down in the 3rd column
  7. You will see various names of that volume in the first column, including HarddiskXPartitionY, Volume{GUID} and (what's probably most useful for most people) the DOS-style letter like C:
Source

But it could also relate to:

  • Disk could be bad
  • Cable could be bad
  • DVD/Rom could be bad
  • Was the drive you cloned a real old drive?
  • Have you tried to mount that image?
  • Open Disk Management and please post a screen shot of all drives including your drive with that image.
  • Remove all drives and place that cloned image drive in the computer as your c:\ drive and try and boot.


Hi Brian thanks for your response will try that suggestion out..... I knew in a nutshell that the image was fine and after that I was recovering files to this drive as well. So I'm not sure if this is cause of this error. I hope there is a work around for a fix..... will update for a screenshot, another idea I booted into Ubunto and it saw the "drive" at that stage I think I needed to "mount" the drive.

Will report back.
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#5
OK Rob, lets know how it turns out.
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#6
(10-16-2015, 10:12 AM)Britec Wrote:  OK Rob, lets know how it turns out.

Now it seems that it's not switching on I've tried wiggling the Power jack at the back of the drive and I can't get no life from it! I've contacted the manufacturer who are going to send me a new power adapter to try.....if not will be plan B.
In trying to take the drive out from the case and see if it will power on......
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#7
Wow, your not having much luck mate. If its a new drive and its bad, just RMA it and get refund. 

What type of drive is it? the old molex type or the new 15-pin SATA power connector


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#8
(10-16-2015, 03:25 PM)Britec Wrote:  Wow, your not having much luck mate. If its a new drive and its bad, just RMA it and get refund. 

What type of drive is it? the old molex type or the new 15-pin SATA power connector

It's a Samsung 2TB Story Station External Desktop Drive, I had it replaced by Novatech around 3 Years ago, I phoned Samsung who are going to send me a new Power Supply and USB Cable to test, if that fails I could take out the Drive from it's casing to see if I can get the drive to spin from there.
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#9
I would first contact Samsung to see if it under warranty or I can get a refund

if it not under warranty or you can.t get a warranty

you need a TeckNet® USB 3.0 Hard Drives Docking Station
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#10
(10-16-2015, 05:35 PM)Compton Wrote:  I would first contact Samsung to see if it under warranty or I can get a refund

if it not under warranty or you can.t get a warranty

you need a TeckNet® USB 3.0 Hard Drives Docking Station


It's out of Warranty I'm afraid.

Edit - It seams likely this is a faulty Cable/USB The Light on the front of the device comes on but nothing happening in Windows?
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