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Pop-ups
#1
Recently I went to download something, when a chrome pop-up appeared. It read 'Close these windows quickly' but whenever I clicked the X, it reopened the pop-up, anyway to block these pop-ups?
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#2
[Image: junkware_removal_tool.png] Fix with Junkware Removal Tool

Please download JRT by Malwarebytes and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on [Image: junkware_removal_tool.png] icon and select [Image: RunAsAdmin.jpg] Run as Administrator to start the tool.
  • Follow the prompts and let this process run uninterrupted.
  • This scan can take a while, depending on your System specs.
  • Upon completion, a log (JRT.txt) will open on your desktop.

Please include the contents of that file in your reply.

Do not forget to re-enable your previously switched off protection software!
Please also manually reboot your machine after this procedure



Please download [Image: adwcleane.png] AdwCleaner (by Xplode) and save it to your Desktop


  • Right-click on AdwCleaner.exe and Run as administrator
  • Click Scan. (AdwCleaner will now scan for Adware.)

  • Once scan finishes, click Clean, now follow the on screen prompts.

  • Your computer should now reboot.

  • A log file will automatically open. Please Copy and Paste when you replay in your next post.


Note: The log can also be found in here: C:\AdwCleaner\



[Image: malwarebytes-icon.png] Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam and select update.
  • Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
  • Click the Scan tab, choose Threat Scan is checked and click Scan Now.
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply
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