How to fix 'system thread exception not handled' error in windows 8.1

[shaidul]

Some beeping noise was coming from the laptop when the test was running,is that a problem? .I immediately stopped the test, is that correct? is this test necessary?

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yesterday,suddenly an error occurred and the display was blank and in the notifications area,a yellow triangle with an error sign appeared and read "The display driver stopped responding and has recovered",is this related to that error?

[Compton]

did the beeping start right way when the test start?

or did it start during test

did you see any error when running it?

Display driver stopped responding and has recovered" error in Windows 7 or Windows Vista

[shaidul]

No the test ran till about 83% in the pass section and then it started the beeping. no error while the test was running

[Compton]

it's may be a overheating issue when running memtest86

when the laptop started to go beep was the fans working hard

I would try running memtest one more time

yes running a memory test is necessary

[shaidul]

when i cut any file or folder from the desktop and move it to another folder,it doesnt does it,the cursor becomes a hand and when i click the screen goes white and then refreshes and then again if i move the file it works.is this issue related to this error? please tell a solution.

[Compton]

I sorry to tell you this just can,t tell you a solution

you will have to do a process of Troubleshooting


test the hard drive How to Test Your Hard Drive Using SeaTools for Windows    

how to check your hard drive health status with crystal disk info


it could be anything

bad hard drive

malware

bad memory

bad video card

[shaidul]

yes i have done the troubleshooting on the hard disk with sea tools and it has passed in both tests,so there is no problem in the hard disk right?

[Compton]

yes it would seem so

did you run a test with crystal disk info ?


please complete all the test

Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.
  

Save the file to your desktop and include its content in your next reply.


Scan with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your desktop.

• Right-click on icon and select Run as Administrator to start the tool.
• Follow the prompts and click Scan.
• Upon completion, click Report. A log (AdwCleaner[R*].txt) will open.
  

Please include the contents of that file in your reply.


HitmanPro

• Please download HitmanPro.
• Launch the program by double clicking on the icon. (Windows Vista/7 users right click on the HitmanPro icon and select run as administrator).
• Click on the next button. You must agree with the terms of EULA.
• Check the box beside "No, I only want to perform a one-time scan to check this computer".
• Click on the next button.
• The program will start to scan the computer. The scan will typically take no more than 2-3 minutes.
• When the scan is done click on drop-down menu of the found entries (if any) and choose - Apply to all => Ignore <= IMPORTANT!!!
• Click on the next button.
• Click on the "Export scan results to XML file".
• Save that file to your desktop and post in your next reply.
  
  
  Fix with Junkware Removal Tool
  
  Please download JRT by Thisisu and save the file to your desktop.
  Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
  
  
  • Right-click on icon and select Run as Administrator to start the tool.
  • Follow the prompts and let this process run uninterrupted.
  • This scan can take a while, depending on your System specs.
  • Upon completion, a log (JRT.txt) will open on your desktop.
    
• Please include the contents of that file in your reply.
  
  Do not forget to re-enable your previously switched off protection software!
  Please also manually reboot your machine after this procedure
  

[shaidul]

This is the result from the Malwarebytes Anti-Malware software.

Malwarebytes Anti-Malware
http://www.malwarebytes.org

Scan Date: 12/2/2015
Scan Time: 11:34 PM
Logfile: results.txt
Administrator: Yes

Version: 2.2.0.1024
Malware Database: v2015.12.02.05
Rootkit Database: v2015.11.26.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Shaidul

Scan Type: Threat Scan
Result: Cancelled
Objects Scanned: 0
(No malicious items detected)
Time Elapsed: 1 min, 8 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

[Compton]

ok great malwarebytes scan is clean

but I ask you to complete some more scans can you complete them