09-24-2014, 08:38 AM
i finally got it working. it turns out i had to download a irrt from hp. that let me start doing the updates but some of the updates failed so i had to call microsft and luckily they didnt charge me to fix it. this was so freaking ridicoulus of a fix. right now the desktop is still downloading updates. but at least its downloading. iwas on the phone with microsoft for 2 hrs before they even figured out to download the irrt. thanks for your help though britec. this nightmare is now over, hopefully when i get to work tomorrow the downloads installed and there arnt any errors. il be back on in 10 hrs to let you know if everything is good. thanks again