Add-AppxPackage : HRESULT: 0x80073CF6, Package could not be registered.

[Melon]

(01-29-2016, 07:47 AM)f23948 Wrote:  did you upgade from other version of Windows?

If you're meaning, if I've upgraded from an older version of windows then yes.
I was using windows 8.1 then further on, i upgraded to windows 10 when it was available. :3

(01-29-2016, 08:36 AM)smirk24 Wrote:  Have you tried uninstalling ccleaner, restart your computer then download and reinstall ccleaner?

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https://www.piriform.com/ccleaner/download

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If a reinstall of ccleaner doesn't work then try downloading this zip file just make sure you choose the bit (32 or 64) then unzip the file and use 7zip to extract the file to the path specified in the error message after doing so restart your computer and see if you still have the same problem

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https://www.dll-files.com/dllindex/dll-files.shtml?gdiplus

Yes, I've already tried that it seems to be still the same with the exact same error message :/

(01-29-2016, 10:17 AM)EAPTCB Wrote:  @Melon

Since you found so much malware, you need to perform one more additional scan just to be sure your system is 100% clean BEFORE trying to run fixes, otherwise you could make matters worse. I recommend that you run a full system scan using ESET online scanner, you will need to download a small application for the scanner to run, make sure you select the option during install to look for 'PUPS' full instructions online.

You can run the online scan from here

When you have done running the scan, you can then follow this video to help repair Windows:





let me know if this works. We can try other ways too if need be.

I have already done that, I've downloaded a lot of anti-malware/virus programs to be sure. my system is all clean.
I watch the video and tried that myself I had no change after performing a repair on it something to what happened on the video

Thanks for helping me.
Is there any hope that I can get this fixed without a full system reset?    
I am happy to try anything   , if you have something please suggest it.

[Compton]

Is the problem only happening with CCleaner ?

[Melon]

(01-29-2016, 12:12 PM)Compton Wrote:  Is the problem only happening with CCleaner ?

Nope it is happening with: Sticky notes, CCleaner SonyVegas and a lot of other windows features that I can't open/run due to this error popping up.

[Compton]

Right chick on Start button and open Command Prompt(Admin).
At the Command Prompt, type:regsvr32 gdiplus.dll
restart your computer

This will register the file.

[Melon]

(01-30-2016, 12:00 AM)Compton Wrote:  Right chick on Start button and open Command Prompt(Admin).
At the Command Prompt, type:regsvr32 gdiplus.dll
restart your computer

This will register the file.

I've tried that and I got this popup :/
what should I do now?  

[Compton]

this could be a malware problem

Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.
  

Save the file to your desktop and include its content in your next reply




Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your desktop.

• Right-click on icon and select Run as Administrator to start the tool.
• Follow the prompts and click Scan.
• When finished, please click Clean.
• Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.
  

Please include the contents of that file in your reply



Fix with Junkware Removal Tool

Please download JRT by Malwarebytes and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on icon and select Run as Administrator to start the tool.
• Follow the prompts and let this process run uninterrupted.
• This scan can take a while, depending on your System specs.
• Upon completion, a log (JRT.txt) will open on your desktop.
  

Please include the contents of that file in your reply.

Do not forget to re-enable your previously switched off protection software!
Please also manually reboot your machine after this procedure.

[Melon]

  Mal.txt (Size: 1.01 KB / Downloads: 5)
  AdwCleaner[S7].txt (Size: 642 bytes / Downloads: 4)
  JRT.txt (Size: 554 bytes / Downloads: 5)

(01-30-2016, 01:08 PM)Compton Wrote:  this could be a malware problem

Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.
  

Save the file to your desktop and include its content in your next reply




Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your desktop.

• Right-click on icon and select Run as Administrator to start the tool.
• Follow the prompts and click Scan.
• When finished, please click Clean.
• Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.
  

Please include the contents of that file in your reply



Fix with Junkware Removal Tool

Please download JRT by Malwarebytes and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on icon and select Run as Administrator to start the tool.
• Follow the prompts and let this process run uninterrupted.
• This scan can take a while, depending on your System specs.
• Upon completion, a log (JRT.txt) will open on your desktop.
  

Please include the contents of that file in your reply.

Do not forget to re-enable your previously switched off protection software!
Please also manually reboot your machine after this procedure.

Here are the txt files not sure if it worked, let me know if it hasn't

  Mal.txt (Size: 1.01 KB / Downloads: 5)
  AdwCleaner[S7].txt (Size: 642 bytes / Downloads: 4)
  JRT.txt (Size: 554 bytes / Downloads: 5)
Think that worked ^
Overall i've found no malware on my system, what should i do next?

[Compton]

test your hard drive How to Test Your Hard Drive Using SeaTools for Windows


how to check your hard drive health status with crystal disk info

[Melon]

Tested hard drive with seatools, I've done all of the tests they all passed at 100% so that's good right?
The other crystal disk info application didn't work for me the Gdiplus.dll error popped up so i was unable to run this application.
What should i do next?

[Compton]

What is the make of your computer? and model number

run a memory test how to write memtest86 to a flash drive