10-05-2014, 11:06 PM
(This post was last modified: 10-07-2014, 11:37 AM by jmitservices.
Edit Reason: forgot to add important point
)
Hi i recently built a new PC last week,i already have another older pc that works fine still with WINDOWS 7 ULTIMATE 32 BIT but its really slow.
The new components are:
Z87 GIGABYTE MOTHERBOARD,i3 64 bit chip/heat sink/fan,GE FORCE 610 GRAPHICS CARD,500W POWER SUPPLY,2*4GB DD3RAM(8GB),4USB2,2USB3 PORTS,NEW TOWER.
I built the new pc all went well,started up with nothing connected all fans hard drive PS worked well.
Installed WINDOWS 7 ULTIMATE,SP1,64 BIT VERSION,all again went well INSTALL/SETUP,connected internet all the time during process.
Installed the drivers from the MOTHERBORD CD DISC,and Graphics CARD CD DISC,UPDATED WINDOWS THROUGH UPDATES no problem but PC would not "RESTART" afterwards?,i had to hard start press START BUTTON HOLD DOWN FOR 10 SECONDS to turn off PC,then turn on as normal.
When prompted to Restart PC after windows updates i selected "Restart Now" rather than POSTPONE the PC went through the process of shutting down,but did not.
Here's the sequence of what happens when selecting restart under all options either at START MENU RESTART or WINDOWS UPDATE yellow box Restart/postpone Ddialogue box.
1/LOGGING OFF
2/SHUTTING DOWN
3/HARD DISC ACTIVITY LED RED LIGHT BLINKS THEN CUTS OUT LED DESKTOP TOWER CASE
4/MONITOR GOES BLACK...THEN NO SIGNAL DISPLAYED
5/ALL USB DEVICES MOUSE,KEYBOARD,EXTERNAL HARD DRIVE "INACTIVE",DO NOT FUNCTION.
6/ALL FANS CONTINUE OPERATING CPU FAN,PSU FAN,FROM TOWER CASE
7/"START" BUTTON ON PC TOWER CASE ILLUMINATED PERMANTELY.
If i want to shutdown the pc now i have to do a hard start by pressing the START BUTTON and hold down for 10 seconds for the pc to shutdown and everything then turns off ok,and then to start up pc i just press start button and pc starts up normally.
I can SHUTDOWN the PC normally as in START MENU BUTTON shutdown or any other option and it will goes through the same processes as above up to 5.
I have tried these remedies after spending so many hours/days searching for answers.
1/Safe boot and disabling all drivers in device manger.
2/Clean Boot
3/Msconfig disable all services and selective startup hide all microsoft services
4/Repairs windows 7 using BRITCHAT tutorial
5/POWER OPTIONS... NO SLEEP ECT ECT,tried BALANCE AND HIGH PERFORMANCE OPTIONS.
My other pc will restart no problem,is it a 64 bit version causing problems,drivers,updates?.
Please if anyone can help or has experienced this problem and found a solution appreciate some help herei have trailed through th einternet on so many sites and for solution and tried all suggestions,strange pc wil shutdown normally but will not shutdown properly and restart on its own.
john
Repair Install to Fix Windows 7 Without Reformatting by Britec
https://www.youtube.com/watch?v=RC_5eb9wTfk
The new components are:
Z87 GIGABYTE MOTHERBOARD,i3 64 bit chip/heat sink/fan,GE FORCE 610 GRAPHICS CARD,500W POWER SUPPLY,2*4GB DD3RAM(8GB),4USB2,2USB3 PORTS,NEW TOWER.
I built the new pc all went well,started up with nothing connected all fans hard drive PS worked well.
Installed WINDOWS 7 ULTIMATE,SP1,64 BIT VERSION,all again went well INSTALL/SETUP,connected internet all the time during process.
Installed the drivers from the MOTHERBORD CD DISC,and Graphics CARD CD DISC,UPDATED WINDOWS THROUGH UPDATES no problem but PC would not "RESTART" afterwards?,i had to hard start press START BUTTON HOLD DOWN FOR 10 SECONDS to turn off PC,then turn on as normal.
When prompted to Restart PC after windows updates i selected "Restart Now" rather than POSTPONE the PC went through the process of shutting down,but did not.
Here's the sequence of what happens when selecting restart under all options either at START MENU RESTART or WINDOWS UPDATE yellow box Restart/postpone Ddialogue box.
1/LOGGING OFF
2/SHUTTING DOWN
3/HARD DISC ACTIVITY LED RED LIGHT BLINKS THEN CUTS OUT LED DESKTOP TOWER CASE
4/MONITOR GOES BLACK...THEN NO SIGNAL DISPLAYED
5/ALL USB DEVICES MOUSE,KEYBOARD,EXTERNAL HARD DRIVE "INACTIVE",DO NOT FUNCTION.
6/ALL FANS CONTINUE OPERATING CPU FAN,PSU FAN,FROM TOWER CASE
7/"START" BUTTON ON PC TOWER CASE ILLUMINATED PERMANTELY.
If i want to shutdown the pc now i have to do a hard start by pressing the START BUTTON and hold down for 10 seconds for the pc to shutdown and everything then turns off ok,and then to start up pc i just press start button and pc starts up normally.
I can SHUTDOWN the PC normally as in START MENU BUTTON shutdown or any other option and it will goes through the same processes as above up to 5.
I have tried these remedies after spending so many hours/days searching for answers.
1/Safe boot and disabling all drivers in device manger.
2/Clean Boot
3/Msconfig disable all services and selective startup hide all microsoft services
4/Repairs windows 7 using BRITCHAT tutorial
5/POWER OPTIONS... NO SLEEP ECT ECT,tried BALANCE AND HIGH PERFORMANCE OPTIONS.
My other pc will restart no problem,is it a 64 bit version causing problems,drivers,updates?.
Please if anyone can help or has experienced this problem and found a solution appreciate some help herei have trailed through th einternet on so many sites and for solution and tried all suggestions,strange pc wil shutdown normally but will not shutdown properly and restart on its own.
john
Repair Install to Fix Windows 7 Without Reformatting by Britec
https://www.youtube.com/watch?v=RC_5eb9wTfk