(10-10-2014, 06:05 PM)GuiltySpark Wrote: Hi @florencemy1231
Welcome to Britec forums 
Download DDS and run it.
It may ask to restart your computer allow it to do so.
Upon restart you should be presented with 2 txt logs, please post both here.
Thank You.
These are the log.txt files that i got after using dds scan
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 10/8/2014 6:14:33 PM
System Uptime: 10/11/2014 12:13:25 PM (0 hours ago)
.
Motherboard: ASUSTeK COMPUTER INC. | | F2A55-M LK2 PLUS
Processor: AMD A6-5400K APU with Radeon™ HD Graphics | FM2 | 3600/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 39 GiB total, 26.493 GiB free.
D: is FIXED (NTFS) - 147 GiB total, 108.044 GiB free.
E: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP3: 10/8/2014 3:43:52 AM - Windows Update
RP4: 10/8/2014 3:57:08 AM - Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
.
==== Installed Programs ======================
.
AMD Accelerated Video Transcoding
AMD Catalyst Control Center
AMD Catalyst Install Manager
AMD Drag and Drop Transcoding
AMD Fuel
Catalyst Control Center - Branding
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help English
CCC Help French
CCC Help German
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Russian
CCC Help Spanish
Google Chrome
Google Update Helper
Malwarebytes Anti-Malware version 2.0.2.1012
Microsoft .NET Framework 4.5
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Mozilla Firefox 32.0.3 (x86 en-US)
Mozilla Maintenance Service
.
==== Event Viewer Messages From Past Week ========
.
10/8/2014 6:09:51 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom
10/11/2014 12:02:46 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.
*******************
the attach.txt file
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.7601.17514
Run by PC6 at 12:15:54 on 2014-10-11
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.2533.1735 [GMT -7:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\x86\CLIStart.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k secsvcs
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\x86\CLIStart.exe" MSRun
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
TCP: NameServer = 192.168.254.254
TCP: Interfaces\{9FA5BC0D-C574-40A6-B721-51DF34B7F3FE} : DHCPNameServer = 192.168.254.254
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\38.0.2125.101\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\pc6\appdata\roaming\mozilla\firefox\profiles\uope8vyr.default\
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;c:\windows\system32\drivers\amd_sata.sys [2014-10-8 71400]
R0 amd_xata;amd_xata;c:\windows\system32\drivers\amd_xata.sys [2014-10-8 35560]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2014-10-8 208896]
R2 AMD FUEL Service;AMD FUEL Service;c:\program files\ati technologies\ati.ace\fuel\Fuel.Service.exe [2014-8-19 276992]
R2 AODDriver4.3;AODDriver4.3;c:\program files\ati technologies\ati.ace\fuel\i386\aoddriver2.sys [2014-2-11 50400]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes anti-malware\mbamscheduler.exe [2014-10-11 1809720]
R2 MBAMService;MBAMService;c:\program files\malwarebytes anti-malware\mbamservice.exe [2014-10-11 860472]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2014-10-11 23256]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\MBAMSwissArmy.sys [2014-10-11 110296]
R3 MBAMWebAccessControl;MBAMWebAccessControl;c:\windows\system32\drivers\mwac.sys [2014-10-11 51928]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2014-10-8 490088]
R3 usbfilter;AMD USB Filter Driver;c:\windows\system32\drivers\usbfilter.sys [2014-10-8 48352]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2012-7-9 104912]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-20 62464]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2010-11-20 15872]
S3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\Synth3dVsc.sys [2010-11-20 77184]
S3 terminpt;Microsoft Remote Desktop Input Driver;c:\windows\system32\drivers\terminpt.sys [2010-11-20 25600]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2010-11-20 52224]
S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264]
S3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [2010-11-20 112640]
.
=============== Created Last 30 ================
.
2014-10-11 19:03:33 110296 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-10-11 19:03:22 74456 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-10-11 19:03:22 51928 ----a-w- c:\windows\system32\drivers\mwac.sys
2014-10-11 19:03:22 23256 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-10-11 19:03:22 -------- d-----w- c:\programdata\Malwarebytes
2014-10-11 19:03:22 -------- d-----w- c:\program files\Malwarebytes Anti-Malware
2014-10-11 19:03:03 -------- d-----w- c:\users\pc6\appdata\local\Programs
2014-10-10 21:46:05 -------- d-----w- C:\ghdibwpug
2014-10-10 20:28:52 -------- d-----w- C:\iwwhxktme
2014-10-09 02:08:38 -------- d-----w- c:\windows\Panther
2014-10-09 01:22:02 80416 ----a-w- c:\windows\system32\RtNicProp32.dll
2014-10-09 01:22:02 490088 ----a-w- c:\windows\system32\drivers\Rt86win7.sys
2014-10-09 01:22:02 100896 ----a-w- c:\windows\system32\RTNUninst32.dll
2014-10-09 01:22:02 -------- d-----w- C:\Drivers
2014-10-09 01:21:51 506368 ----a-w- c:\windows\system32\sqlite3.dll
2014-10-08 20:27:32 71400 ----a-w- c:\windows\system32\drivers\amd_sata.sys
2014-10-08 20:27:32 35560 ----a-w- c:\windows\system32\drivers\amd_xata.sys
2014-10-08 20:25:59 4180992 ----a-w- c:\windows\system32\amdmantle32.dll
2014-10-08 20:25:55 90112 ----a-w- c:\windows\system32\amdave32.dll
2014-10-08 20:25:55 117560 ----a-w- c:\windows\system32\amdhcp32.dll
2014-10-08 11:14:54 65536 ----a-w- c:\windows\system32\spu_storage.bin
2014-10-08 11:10:11 -------- d-----w- c:\users\pc6\appdata\local\AMD
2014-10-08 11:10:04 -------- d-----w- c:\users\pc6\appdata\local\ATI
2014-10-08 11:04:45 0 ----a-w- c:\windows\ativpsrm.bin
2014-10-08 10:59:38 -------- d-----w- c:\program files\AMD AVT
2014-10-08 10:59:21 -------- d-----w- c:\programdata\AMD
2014-10-08 10:59:17 48352 ----a-w- c:\windows\system32\drivers\usbfilter.sys
2014-10-08 10:59:10 -------- d-----w- c:\program files\common files\ATI Technologies
2014-10-08 10:59:10 -------- d-----w- c:\program files\AMD
2014-10-08 10:57:12 -------- d-----w- c:\programdata\Package Cache
2014-10-08 10:56:53 -------- d-----w- c:\program files\ATI Technologies
2014-10-08 10:56:51 -------- d-----w- c:\program files\ATI
2014-10-08 10:54:00 -------- d-sh--w- c:\windows\Installer
2014-10-08 10:54:00 -------- d-----w- c:\users\pc6\appdata\local\Mozilla
2014-10-08 10:49:13 -------- d-----w- c:\users\pc6\appdata\local\Google
2014-10-08 10:48:44 -------- d-----w- c:\users\pc6\appdata\roaming\Update
2014-10-08 10:44:02 8806800 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{116498a1-3e12-4697-9d61-d37a3b10709f}\mpengine.dll
2014-10-08 10:44:00 231568 ------w- c:\windows\system32\MpSigStub.exe
.
==================== Find3M ====================
.
2014-08-20 05:52:02 38912 ----a-w- c:\windows\system32\kdbsdk32.dll
2014-08-20 03:05:48 71704 ----a-w- c:\windows\system32\atimpc32.dll
2014-08-20 03:05:48 71704 ----a-w- c:\windows\system32\amdpcom32.dll
2014-08-20 03:05:38 126336 ----a-w- c:\windows\system32\atiuxpag.dll
2014-08-20 03:05:34 99520 ----a-w- c:\windows\system32\atiu9pag.dll
2014-08-20 03:05:28 1110992 ----a-w- c:\windows\system32\aticfx32.dll
2014-08-20 03:05:16 9023464 ----a-w- c:\windows\system32\atidxx32.dll
2014-08-20 03:05:10 7102496 ----a-w- c:\windows\system32\atiumdva.dll
2014-08-20 03:05:04 6879016 ----a-w- c:\windows\system32\atiumdag.dll
2014-08-20 02:59:04 14064128 ----a-w- c:\windows\system32\drivers\atikmdag.sys
2014-08-20 02:46:14 200704 ----a-w- c:\windows\system32\clinfo.exe
2014-08-20 02:46:08 995342 ----a-w- c:\windows\system32\amdocl_as32.exe
2014-08-20 02:46:08 798734 ----a-w- c:\windows\system32\amdocl_ld32.exe
2014-08-20 02:46:00 83456 ----a-w- c:\windows\system32\OpenVideo.dll
2014-08-20 02:45:48 73216 ----a-w- c:\windows\system32\OVDecode.dll
2014-08-20 02:42:48 27843072 ----a-w- c:\windows\system32\amdocl.dll
2014-08-20 02:39:58 58880 ----a-w- c:\windows\system32\OpenCL.dll
2014-08-20 02:35:36 113664 ----a-w- c:\windows\system32\mantle32.dll
2014-08-20 02:06:36 23027712 ----a-w- c:\windows\system32\atioglxx.dll
2014-08-20 02:02:02 366592 ----a-w- c:\windows\system32\atiapfxx.exe
2014-08-20 02:01:48 52224 ----a-w- c:\windows\system32\aticalrt.dll
2014-08-20 02:01:38 49152 ----a-w- c:\windows\system32\aticalcl.dll
2014-08-20 02:00:08 85504 ----a-w- c:\windows\system32\mantleaxl32.dll
2014-08-20 01:57:28 14302208 ----a-w- c:\windows\system32\aticaldd.dll
2014-08-20 01:43:10 442368 ----a-w- c:\windows\system32\atidemgy.dll
2014-08-20 01:42:56 30720 ----a-w- c:\windows\system32\atimuixx.dll
2014-08-20 01:42:34 493568 ----a-w- c:\windows\system32\atieclxx.exe
2014-08-20 01:42:06 208896 ----a-w- c:\windows\system32\atiesrxx.exe
2014-08-20 01:41:02 164352 ----a-w- c:\windows\system32\atitmmxx.dll
2014-08-20 01:38:14 37888 ----a-w- c:\windows\system32\amdmmcl.dll
2014-08-20 01:22:20 636928 ----a-w- c:\windows\system32\coinst_14.20.dll
2014-08-20 01:15:16 898560 ----a-w- c:\windows\system32\atiadlxx.dll
2014-08-20 01:15:02 69632 ----a-w- c:\windows\system32\atiglpxx.dll
2014-08-20 01:14:44 133632 ----a-w- c:\windows\system32\atigktxx.dll
2014-08-20 01:13:52 447488 ----a-w- c:\windows\system32\drivers\atikmpag.sys
2014-08-20 01:11:40 80896 ----a-w- c:\windows\system32\atisamu32.dll
2014-08-20 01:09:56 43520 ----a-w- c:\windows\system32\drivers\ati2erec.dll
.
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