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**dusabrive** · 06-13-2016, 10:02 PM

I own a Dell desktop that runs windows 7 Home premium with 4 gb of ram; Whenever I leave the computer idle for more than 10 or 15 minutes, or if I attempt to put it to sleep, it crashes. I've changed my virus software, made sure there were no physical obstructions , ensured that the fan was clean and the pc wasn't overheating, I've monitored the cpu performance etc with the resource monitor, run maleware bytes, updated all software and drivers, disabled extensions and plug-ins, reduced the number of programs I've installed to just a handful and I've performed a clean install of windows 7 with no success; Can anyone please help me?

**Double clutch** · 06-13-2016, 10:22 PM

Run this scan, Open elevated command prompt type this SFC.EXE /SCANNOW

**Compton** · 06-13-2016, 11:20 PM

Crashing is a bit too general

is the computer resetting

is the computer having blue screen of dead

computer freezing up

**dusabrive** · 06-13-2016, 11:21 PM

The scan didn't reveal anything significant.

**Double clutch** · (This post was last modified: 06-14-2016, 12:20 AM by Double clutch.)

Please run this scan the same way dism /online /cleanup-image /checkhealth This might sit on 20% for awhile. Tell me if it finds any thing and whether it can be fixed.

**dusabrive** · (This post was last modified: 06-14-2016, 01:11 AM by dusabrive.)

(06-13-2016, 11:20 PM)Compton Wrote: Crashing is a bit too general

is the computer resetting

is the computer having blue screen of dead

computer freezing up

Sometimes I get the blue screen and other times it just shuts down.

**Jon Gilbert** · 06-14-2016, 01:38 AM

is windows update enabled or disabled??

**dusabrive** · (This post was last modified: 06-14-2016, 02:15 AM by dusabrive.)

(06-14-2016, 01:38 AM)Jon Gilbert Wrote: is windows update enabled or disabled??

Windows Update is enabled.

(06-14-2016, 12:09 AM)Double clutch Wrote: Please run this scan the same way dism /online /cleanup-image /checkhealth This might sit on 20% for awhile. Tell me if it finds any thing and whether it can be fixed.

Error 87

**Double clutch** · 06-14-2016, 02:19 AM

Ok now run this scan same way. dism /online /cleanup-image /restorehealth

**dusabrive** · 06-14-2016, 02:35 AM

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 6.1.7600.16385

Image Version: 6.1.7601.18489

Error: 87

The restorehealth option is not recognized in this context.