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Dell Inspiron 531 stuck at the splash screen auto detect loop.
#1
My friend's Dell Inspiron 531 (which came with Vista and I installed Windows 7 HP retail some years ago) when it is powered on the splash screen displays and then it goes to auto detect entering power save and then goes into a splash screen > auto detect > power save loop and will not boot into Windows 7. Any suggestions how to solve this?
I have posted and searched for a solution to this problem on the internet without any result as yet. Angry

#2
Check if the graphics card is installed properly. If it has a fan built in, power on the PC and see if the fan spins properly

#3
Can you enter the BIOS at any time? Pressing f2 during splash screen will get you there. If you can get into BIOS check to see if the hard drive is being seen. If so load defaults save and exit.

You need a way to check the health of that hard drive. I would suggest pulling the drive and mounting it on another computer and running a drive test. You could also check the drive health by booting to a live cd that has a drive testing tool like what is found on Hirens boot cd
Tim's Computer Repair (TCR) 
1503 Kings Way, Savannah, GA 31406, US
912-220-0765
https://www.TimsComputerFix.net 


#4
After you try Partha and Timster's  suggestions. If you still have the problem try resetting the memory. Take out the memory and put it back in.
WannaBeGeek

#5
(08-07-2016, 03:04 PM)Double clutch Wrote:  After you try Partha and Timster's  suggestions. If you still have the problem try resetting the memory. Take out the memory and put it back in.

Thanks guys, I will post back tomorrow after I go to my friend's house and try all your suggestions and see if I can run any diagnostics etc.

#6
Thanks to Partha, Timster and Double clutch  Big Grin
I have now sorted out the problem.
This is what I did;
1. Checked that I could use F2 to get into the BIOS and checked that the HDD was set to priority.
2. On restart I checked that F12 also worked and it did but there was no Dell Diagnostic.
3. Tried F8 to get into Safe Mode but it did not load.
4. Inserted the Windows 7 installation DVD into the PC’s CD-ROM drive.
5. Powered down the pc.
6. Powered up the PC pressed any key when I saw “Press any key to boot from CD or DVD.”
7. Clicked the link titled “Repair your computer”.
8. Waited for Startup Repair to scan the PC for Windows installation.
9. Chose “Command Prompt” from the list of available.
10. Entered chkdsk C: /f to start System File Checker
11. When the System File Checker completed and pc restarted I again pressed F12 to boot from Windows installation disc and did a memory test no errors reported.
12. Removed the Windows installation DVD from the CD-ROM and restarted the pc to boot from the HDD.
13. Windows update installed 11 updates “.
14. After Windows restarted it said something like “Updating update operations (a serious of numbers) (Registry\Machi…) Configuring Windows.
15. Windows restarted automatically.
16. Powered off manually.
17. Powered up pc Windows booted from HDD.
18. Went to Dell Support and ran Online 10 min Diagnostic only error reported optical drive tray failed to open.
19. Pc can now boot from the HDD without going into a loop.
20. Problem solved, for now!

#7
Problem Solved - Thread Closed
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