Downgrade to 8.1 failed

[Lynnne]

I am sorry to bother you but i bought a key as i was advised to set my laptop to 8.1 instead of 10 and the key is ok then it just say somethings wrong and stops, i don't know what is wrong or what to do, please can you help.

[Timster]

Did you do a complete format of the drive? In what method did you use to "downgrade" to Windows 8.1? Where did you purchase your license key?

[RichTech]

Hi Lynnne,

No problem, we like to help anyone in need, it's our jobs

Please could you provide more info to better help you? What steps did you take to install windows 8.1? Did you receive an error code?

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Timster, I advised her to buy a product key from Software Geeks on the Downgrade from windows 10 to 8.1 Thread

Here is my original text:

RECdevicehelper Wrote:Juno, you can buy a Windows 8.1 Product key from Software Geeks:
https://softwaregeeks.co.uk/product/1770/

[Britec]

Lynnne, you wont be able to downgrade, your have to do a fresh install and use your new Windows 8.1 product key.

[RichTech]

(11-10-2016, 10:11 PM)Britec Wrote:  Lynnne, you wont be able to downgrade, your have to do a fresh install.

Downgrading is the same as performing a fresh install.

[Britec]

You can't downgrade if there is nothing to downgrade to if it was originally brought with Windows 10? if she could downgrade she did not need to buy a product key.

Lets say she could downgrade, once 30 days have elapsed after the upgraded to Windows 10, it will automatically delete your old Windows files stored in a folder called Windows.old also there are two other important hidden folders:  $Windows.~BT and $Windows.~WS. 


  2016-11-10_22-29-16.png (Size: 290.44 KB / Downloads: 67)

These are where Lyn's Windows 8.1 downgrade files would of been stored, this is assuming that she upgraded from Windows 8.1, which Lyn said she never did upgrade and purchased the computer with Windows 10.

It is still possible to downgrade after 30 days, but we are passed that now, because Lyn has purchased a new Windows 8.1 product key, this does not give her the ability to downgrade now. She will have to do a fresh install and use her new Windows 8.1 Product key.

You could of checked for these folders by enabling "Hidden Items" in the View tab in File Explorer. But like I said, not much point in that now. Its getting a bit confusing. 

[RichTech]

(11-10-2016, 10:28 PM)Britec Wrote:  You can't downgrade if there is nothing to downgrade to if it was originally brought with Windows 10? if she could downgrade she did not need to buy a product key.

Lets say she could downgrade, once 30 days have elapsed after the upgraded to Windows 10, it will automatically delete your old Windows files stored in a folder called Windows.old also there are two other important hidden folders:  $Windows.~BT and $Windows.~WS. 

These are where Lyn's Windows 8.1 downgrade files would of been stored, this is assuming that she upgraded from Windows 8.1, which Lyn said she never did upgrade and purchased the computer with Windows 10.

It is still possible to downgrade after 30 days, but we are passed that now, because Lyn has purchased a new Windows 8.1 product key, this does not give her the ability to downgrade now. She will have to do a fresh install and use her new Windows 8.1 Product key.

You could of checked for these folders by enabling "Hidden Items" in the View tab in File Explorer. But like I said, not much point in that now. Its getting a bit confusing. 

Oops my bad, thanks Brian for explaining that!

[Compton]

ok  the main question is were did you get the windows 8,1 key from? its probably not genuine key

I don,t think she did downgarde to windows 8.1 probably just install windows 8.1 on the computer

the next question to ask were did you get copy of windows 8.1 from

[RichTech]

(11-10-2016, 10:50 PM)Compton Wrote:  ok  the main question is were did you get the windows 8,1 key from? its probably not genuine key

I don,t think she did downgarde to windows 8.1 probably just install windows 8.1 on the computer

the next question to ask were did you get copy of windows 8.1 from

I advised her to get it from Software Geeks:
https://softwaregeeks.co.uk/product/1770/
I have used them before and had no problem. I think the key is genuine

[Lynnne]

(11-10-2016, 10:11 PM)Britec Wrote:  Lynnne, you wont be able to downgrade, your have to do a fresh install and use your new Windows 8.1 product key.

What is a fresh install, Do you have a video. The key is genuine and passes, it is me that is not technical, before my son passed away earlier this year he used to do all the tech stuff, this is my first time. Thank you for your help.