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11-03-2014, 10:46 PM
(This post was last modified: 11-04-2014, 04:40 PM by Britec.)
Hope u can help ive been trolling the net for days now+came across urs+a feel safe+not dealing with cowboys, my dell inspiron 1545 laptop, every time a switch it on it comes up a grey screen with numbers etc+wanting a password(whicha Dnt have)
My daughter is going into hospital for acouple off weeks+she needs this laptop 4 her homework+entertainment, a cannot afford to put it in for repair so iam hoping, praying+begging ul be able to resolve this thx
urs truly A.Kelly
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11-03-2014, 10:51 PM
(This post was last modified: 11-04-2014, 04:41 PM by Britec.)
Hi alliekay,
Welcome to Britec forums.
Can you give us any more information on the grey screen? what numbers etc? Any chance you can post a pic of what you see?
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11-04-2014, 07:10 AM
(This post was last modified: 11-04-2014, 04:41 PM by Britec.)
Sounds like maybe a Security password set in your Bios.
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11-04-2014, 12:25 PM
(This post was last modified: 11-04-2014, 04:41 PM by Britec.)
Hi AllieKay, Welcome to the forum.
Does the screen look like this?:
We really need more info so we can help you.
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11-04-2014, 02:43 PM
(This post was last modified: 11-04-2014, 03:15 PM by GuiltySpark.)
Easiest way is to call Dell and quote model number and probably that password number.
Alternatively try entering "Dell" (minus quotes) as the password. (it doesn't always work though)
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11-04-2014, 03:48 PM
(This post was last modified: 11-04-2014, 04:42 PM by Britec.)
I agree with GuiltySpark ... Try giving Dell support a call.
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11-04-2014, 04:38 PM
(This post was last modified: 11-04-2014, 04:42 PM by Britec.)
You are lucky to have
#B5D7BH1-595B there is free tool to reset that.
DELL Serial Numbers
BIOS Password Backdoors in Laptops
Warning: You use this reset method at your own risk. I Britec will not be held responsible if you lose data or damage your computer.
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