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**Partha** · 01-05-2017, 08:13 AM

So how long does the process take?

**RichTech** · 01-05-2017, 08:57 AM

OK Lets find out what is causing your system to be so slow, lets start by find out if your system is free of malware:

Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

Install the progam and select update.
Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
Click the Scan tab, choose Threat Scan is checked and click Scan Now.
If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
Upon completion of the scan (or after the reboot), click the History tab.
Click Application Logs and double-click the Scan Log.
At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

[Image: hitmanpro.png]

HitmanPro

Please download HitmanPro.
Launch the program by double clicking on the icon. (Windows Vista/7 users right click on the HitmanPro icon and select run as administrator).
Click on the next button. You must agree with the terms of EULA.
Check the box beside "No, I only want to perform a one-time scan to check this computer".
Click on the next button.
The program will start to scan the computer. The scan will typically take no more than 2-3 minutes.
When the scan is done click on drop-down menu of the found entries (if any) and choose - Apply to all => Ignore <= IMPORTANT!!!
Click on the next button.
Click on the "Export scan results to XML file".
Save that file to your desktop and post in your next reply.

Fix with Junkware Removal Tool

Please download JRT by Malwarebytes and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

Right-click on icon and select Run as Administrator to start the tool.
Follow the prompts and let this process run uninterrupted.
This scan can take a while, depending on your System specs.
Upon completion, a log (JRT.txt) will open on your desktop.

Please include the contents of that file in your reply.

Do not forget to re-enable your previously switched off protection software!
Please also manually reboot your machine after this procedure.

[Image: adwcleaner_new.png]

Fix with AdwCleaner
Please download AdwCleaner by Xplode and save the file to your desktop.

Right-click on icon and select Run as Administrator to start the tool.
Follow the prompts and click Scan.
When finished, please click Clean.
Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.

Please include the contents of that file in your reply.

Please perform a scan with ESET Online Scan

§ open new browser tab

§ Click the

button.

§ Click on

button to download the ESET Smart Installer.
Save it to your Desktop.

o Double click on [Image: install.png]

to start ESET Smart Installer.

§ Check "YES", and Tick "I accept the Terms of Use"

§ Click the [Image: start.jpg]

button.

§ Yes to User Account Control warning.

§ Enable detection of potentially unwanted applications.

§ Click Advanced settings and select the following:

o    Remove found threats

o    Scan Archives

o    Scan for potentially unsafe applications

o    Enable Anti-Stealth technology

§ ESET will then download updates for signature database, install itself, and begin scanning your computer. Please be patient as this can take some time.

§ When the scan completes, click List of Found Threats

§ Click Export toText File, and save the file to your desktop and name it EsetLog. Include the contents of this report in your next reply.

§ Put tick in Uninstall Application on close

§ Put tick in Delete Quarantined files

§ Click the Finish button.

**Kazuhira95** · 01-05-2017, 02:18 PM

(01-05-2017, 08:57 AM)RECdevicehelper Wrote: OK Lets find out what is causing your system to be so slow, lets start by...

I have set all antivirus/anti-malware removal tool provided by you to scan only mode as I know there will be false positives because one of my games has an anti cheat function, its program is written in such a way it is seen as a suspicious file.

And I had taken a look at the log files myself, why is Panda Antivirus being targeted.

The only thing that I do not recognise is the "MyStart" Potentially Unwanted Program detected by HitmanPro.

---
Kaz

**Timster** · (This post was last modified: 01-06-2017, 01:52 AM by Timster.)

Is there anything else plugged into the computer? Make sure you are booting with only the ssd connected. Disconnect all peripherals from the computer and motherboard including any cd drives. Just testing to rule out the motherboard hanging during POST being caused by another device.

**Kazuhira95** · 01-05-2017, 03:04 PM

(01-05-2017, 02:48 PM)Timster Wrote: ....Disconnect all peripherals from the computer and motherboard including any cd drives. Just testing to rule out the motherboard hanging during POST being caused by another device.

My device is a Laptop, disconnecting my speakers and cd drives will mean I will have to dismantle my Laptop to do that. Same goes for the keyboard and touch pad...

Everything else (external connections) have already been disconnected when I did the boot test. I have already considered this possibility.

---
Kaz

**Partha** · 01-05-2017, 03:09 PM

I asked you how long it takes for the entire process before the login screen comes up.

**Kazuhira95** · 01-05-2017, 03:15 PM

(01-05-2017, 03:09 PM)Partha Wrote: I asked you how long it takes for the entire process before the login screen comes up.

I do not have a password set up, so it is straight on to the desktop.

In total 49 seconds.

It was asked in the first page by Britec
"On a cold boot, how long does it take to get to desktop?"

I assumed you had read that, my apologies.

---
Kaz

**Partha** · (This post was last modified: 01-05-2017, 06:17 PM by Partha.)

(01-05-2017, 03:15 PM)Kazuhira95 Wrote:
(01-05-2017, 03:09 PM)Partha Wrote: I asked you how long it takes for the entire process before the login screen comes up.

I do not have a password set up, so it is straight on to the desktop.

In total 49 seconds.

It was asked in the first page by Britec
"On a cold boot, how long does it take to get to desktop?"

I assumed you had read that, my apologies.

---
Kaz

I missed that. It's my bad. Listen, I am beginning to think that it could be a startup program or some other services that may be the cause.

Let's start with the antivirus software. I would like you to remove Panda and Malwarebytes via Revo Uninstaller Pro and then check

Please follow the steps as specified in the video below to uninstall both the software using the advanced scan...

***Britec*** · 01-05-2017, 11:06 PM

Can you please post your boot log file and port is the SSD plugged into on your motherboard? also in the BIOS what is it set to IDE, AHCI or RAID mode?

**Timster** · 01-06-2017, 01:55 AM

(01-05-2017, 03:04 PM)Kazuhira95 Wrote:
(01-05-2017, 02:48 PM)Timster Wrote: ....Disconnect all peripherals from the computer and motherboard including any cd drives. Just testing to rule out the motherboard hanging during POST being caused by another device.

My device is a Laptop, disconnecting my speakers and cd drives will mean I will have to dismantle my Laptop to do that. Same goes for the keyboard and touch pad...

Everything else (external connections) have already been disconnected when I did the boot test. I have already considered this possibility.

---
Kaz

Sorry, missed it was a laptop.