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First of all, please disable your antivirus! So Please disable computer/Antivirus real time protection.
1. After you have disabled your anti-virus, when windows 10/8.1 is running, hold the shift key down and click restart on the Windows start menu/start screen. You will then be presented with the troubleshooting screen:
Click on Troubleshooting
2. Click on Advanced Options
3. Select System Restore
Your PC will restart and it will say Preparing System Restore. Once the screen loads up, select your user account, my one is RECdevicehelper in this example, yours will be different.
4. Type your password if you have one, if not leave the box blank and click continue.
5. Now you will be presented with the System Restore screen. Please click next to continue.
6. Highlight your appropriate restore point and click next. In this example it is called clean install, but yours will be different.
7. Click finish
8. Click yes and the restore process will begin.
Hope this helps
RECdevicehelper
First of all, please disable your antivirus! So Please disable computer/Antivirus real time protection.
1. After you have disabled your anti-virus, when windows 10/8.1 is running, hold the shift key down and click restart on the Windows start menu/start screen. You will then be presented with the troubleshooting screen:
Click on Troubleshooting
2. Click on Advanced Options
3. Select System Restore
Your PC will restart and it will say Preparing System Restore. Once the screen loads up, select your user account, my one is RECdevicehelper in this example, yours will be different.
4. Type your password if you have one, if not leave the box blank and click continue.
5. Now you will be presented with the System Restore screen. Please click next to continue.
6. Highlight your appropriate restore point and click next. In this example it is called clean install, but yours will be different.
7. Click finish
8. Click yes and the restore process will begin.
Hope this helps
RECdevicehelper