How to recover all the sign in features after upgrading

[pauli925]

(04-13-2017, 12:26 AM)Compton Wrote:  ok what is model number of laptop

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https://support.hp.com/rs-en/drivers/selfservice/hp-pavilion-m7-1000-entertainment-notebook-pc-series/5262615/model/5273911?sku=B4T70UA

reinstall the validity fingerprint sensor driver

select Driver-Keyboard, Mouse and Input Devices

Yep it's the hp Pavilion m7 1015dx Will the above work?

[Compton]

yes

[pauli925]

(04-13-2017, 12:26 AM)Compton Wrote:  ok what is model number of laptop

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https://support.hp.com/rs-en/drivers/selfservice/hp-pavilion-m7-1000-entertainment-notebook-pc-series/5262615/model/5273911?sku=B4T70UA

reinstall the validity fingerprint sensor driver

select Driver-Keyboard, Mouse and Input Devices

   
Have installed and overwritten Still saying Windows Hello not avilable

[Compton]

restart the computer

[pauli925]

(04-13-2017, 02:49 AM)Compton Wrote:  restart the computer

I did restart and check for the Windows Hello

[Compton]

create a new user account login to new user then check to see if its fix

[smirk24]

Can you post a screenshot of your device manager?

[pauli925]

(04-13-2017, 03:00 AM)Compton Wrote:  create a new user account login to new user then check to see if its fix

   
Can't add local account

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(04-13-2017, 04:58 AM)smirk24 Wrote:  Can you post a screenshot of your device manager?

   

[Compton]

add the new user using cmd

open cmd as admin

example

Code:

net user Compton password /add

[smirk24]

pauli925 Go to the following site and download drivereasy but only install the drivers that are missing (link below)
https://download.cnet.com/Driver-Easy/3001-18513_4-75090748.html?part=dl-