05-06-2017, 01:04 PM
Please refer the article at the link below and see if you can start your laptop in safe mode
https://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/
https://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/