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11-17-2014, 12:56 PM
Dear All,
I need a help/advice for a Laptop model Dell Latitude the symptom of that Laptop is random shutdown during work. Please could you tell me what steps i can take to find the problem? I asked my friend to check it for possible over heating but he said to me that mentioned Laptop is not overheating. Thank you so much i hope to hear soon from you.
Best regards,
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Hello LinuxOX,
In what condition is the battery? Try using the laptop without the battery and see if the problem persists.
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Hi Timster,
Thank you for your reply, I'm not sure for the status of the battery because that Laptop isn't mine but friend of mine. I told him to bring it to me so I can check it well then i will reply to you back. Thank you!
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You can also use this software to check battery
BatteryInfoView
![[Image: batteryinfoview.gif]](https://www.nirsoft.net/utils/batteryinfoview.gif)
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