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Can't save 3rd party program files after featured update for windows 10
#1
Hi folks...
Since the Feature update to Windows 10, version 1709
I am unable to save anything from non Microsoft programs...
The list includes
Photoshop and dreamweaver  cs6
Screen captures
Ccleaner
Camtasia Studio 8
RoboForm

All office program file save just fine...
HELP

https://prntscr.com/hhpuw8 saving for web in CS6
https://prntscr.com/hhpwdd saving as in CS6

   
   

#2
Please try this:

Right click on the folder ie Desktop and click properties > Location > Restore Default.
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#3
did u update from previous version of Windows 10 to Windows 10 Fall Creators Update?

#4
(12-01-2017, 09:20 PM)f23948 Wrote:  did u update from previous version of Windows 10 to Windows 10 Fall Creators Update?

Yes I did...
I think I have to do a roll back...
Unless someone knows better...

(12-01-2017, 01:49 PM)Britec Wrote:  Please try this:

Right click on the folder ie Desktop and click properties > Location > Restore Default.

I appreciate your response but that didn't help...
Thanks though...

#5
Perform SFC scan



Click 'Start' > Type cmd in the search field > Right-click the command prompt at the top of the list and select 'Run as Administrator'
Inside the command prompt, type sfc /scannow > Press 'Enter'
4. Reboot and test.

#6
Does your system have an SSD with a second drive installed?
L.S. Computer Systems
807 East Broadway
Hopewell, VA. 23860, USA
+1 (804) 715-8185
https://www.lscomputersystems.com

#7
(12-01-2017, 10:08 PM)Compton Wrote:  Perform SFC scan



Click 'Start' > Type cmd in the search field > Right-click the command prompt at the top of the list and select 'Run as Administrator'
Inside the command prompt, type sfc /scannow > Press 'Enter'
4. Reboot and test.

Thanks Sue
I am trying that now and will let you know how it goes...

(12-02-2017, 04:53 AM)LarryTheComputerGuy Wrote:  Does your system have an SSD with a second drive installed?

Yes that is correct, however everything has worked just fine until the latest featured update...
I was just able to save to a different drives (drive R: and I: ) but not to C: where desktop is or D: where I keep all data...
But I still have the issue of photoshop not saving for web

It seams I cannot save to system folders such as 'documents' and 'desktop'

#8
Let us know the results of the SFC scan, and in the meanwhile, also follow the steps as in the screenshot below; let us know if it makes a difference

   

Link to the source

In your case, you will have to  right click on the desktop folder as illustrated below

   

#9
(12-01-2017, 01:37 PM)johnmac Wrote:  Hi folks...
Since the Feature update to Windows 10, version 1709
I am unable to save anything from non Microsoft programs...
The list includes
Photoshop and dreamweaver  cs6
Screen captures
Ccleaner
Camtasia Studio 8
RoboForm

All office program file save just fine...
HELP

https://prntscr.com/hhpuw8 saving for web in CS6
https://prntscr.com/hhpwdd saving as in CS6

Hi folks,
I fixed all problems by doing a rollback...
The lesson from this is to not install featured updates until they are a month or two old...
Thanks a lot for all your suggestions... you are much appreciated...

#10
(12-02-2017, 08:41 AM)johnmac Wrote:  
(12-01-2017, 10:08 PM)Compton Wrote:  Perform SFC scan



Click 'Start' > Type cmd in the search field > Right-click the command prompt at the top of the list and select 'Run as Administrator'
Inside the command prompt, type sfc /scannow > Press 'Enter'
4. Reboot and test.

Thanks Sue
I am trying that now and will let you know how it goes...


(12-02-2017, 04:53 AM)LarryTheComputerGuy Wrote:  Does your system have an SSD with a second drive installed?

Yes that is correct, however everything has worked just fine until the latest featured update...
I was just able to save to a different drives (drive R: and I: ) but not to C: where desktop is or D: where I keep all data...
But I still have the issue of photoshop not saving for web

It seams I cannot save to system folders such as 'documents' and 'desktop'

The update will cause your user folder location settings to go back to default, so what probably happened... Is that the folder locations got set back to C: instead of D:. This is why I asked you if you had an SSD and a data drive... Because SSD's have less space, most will relocate the default user folders location to the data drive.
L.S. Computer Systems
807 East Broadway
Hopewell, VA. 23860, USA
+1 (804) 715-8185
https://www.lscomputersystems.com



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