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Windows 10 Video Freezes in Full Screen Mode
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04-03-2018, 05:01 PM
(04-02-2018, 01:36 PM)Britec Wrote: Its only 4 months old and will be under warranty, take it back to where you brought it from. Hi Bri, I returned it to the vendor, who forwarded the laptop, to their service engineer. 4 weeks later, said 'nothing wrong'.... Next step, I will take it to an authorised Lenovo service centre...here in Thailand.. 
Looking at the images you posted at the start of the post suggest.
You need to RMA that laptop and show them it happening. The laptop is doing that at 1920x1080p and your not even gaming. IMPORTANT: DO NOT TAKE IT TO REPAIR SHOP YOU WILL VOID YOUR WARRANTY IF OPENED, RMA TO RETAILER WHERE YOU GOT IT FROM Here are some examples of artifacting which are the same or similar as yours: 
8861019_f520.jpg (Size: 53.26 KB / Downloads: 32)
<left><form action="https://www.paypal.com/cgi-bin/webscr" method="post">If you are satisfied with my help, consider a donation. Thank you so much for your continued support!
<input type="hidden" name="cmd" value="_s-xclick"> <input type="hidden" name="hosted_button_id" value="Y4ZDLXGFS4F8Q"> <input type="image" src="https://www.paypalobjects.com/en_US/GB/i/btn/btn_donateCC_LG.gif" border="0" name="submit" alt="PayPal — The safer, easier way to pay online."> <img alt="" border="0" src="https://www.paypalobjects.com/en_GB/i/scr/pixel.gif" width="0" height="0"> </form> </div></left> (04-04-2018, 11:34 AM)Britec Wrote: Looking at the images you posted at the start of the post suggest. Thanks so much Bri for your advice.. Really appreciate your help.... I had a Dell N5010 for 7 years, that was working for 15 hours a day, never any problem... PS .. I ran Furmark today for a small test, it scored 609 on 1920x1080, then I tried to run at a lower resolution, and it crashed, Test only lasted 2-3 minutes.. Regards Mike
04-05-2018, 08:57 AM
Update:
I returned the laptop to the vendor, who instructed me to take it to the Lenovo Service Centre.. I took it to LSC, Showed the images and video, Immediately they brought in their engineer.. He said as Brian stated "Graphic Card".. They already ordered a new motherboard ,as they are unable to repair or replace GPU'S,it could be tomorrow, or IF Bangkok dont have it, they will have to order from overseas.. Hopefully a solution is on the horizon...
04-05-2018, 10:30 AM
Glad I could help you out, keep us posted on the progress of the fix.
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04-06-2018, 04:15 AM
04-10-2018, 03:51 AM
Update:
New motherboard inserted, only after 48 hours... So far so good, no glitches..... Once again, many thanks for your advice.. Best Wishes Mike
04-10-2018, 01:19 PM
Glad it worked out for you - Solved - Thread Closed
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