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**BigJerr** · (This post was last modified: 05-22-2018, 07:43 PM by BigJerr.)

I keep getting the message that it's large to upload. 14MB.

ETA: It includes all error messages. Is there a way to post just the specs?

**Compton** · 05-22-2018, 07:45 PM

zip the log file up post on the forum

https://briteccomputers.co.uk/forum/showthread.php?tid=2871

**BigJerr** · 05-22-2018, 08:07 PM

Attached.

**Compton** · 05-22-2018, 09:03 PM

what is the model of the system for some reason it does not show up

is it onboard sound or a sound card by itself?

**BigJerr** · 05-22-2018, 09:09 PM

(05-22-2018, 09:03 PM)Compton Wrote: what is the model of the system for some reason it does not show up

is it onboard sound or a sound card by itself?

It was custom built.

As far as the sound card it was built in to the system when I got it.

**Compton** · 05-22-2018, 09:43 PM

ok post your system specs using speccy https://briteccomputers.co.uk/forum/showthread.php?tid=665

this should give me the model number

boot up Linux once more Put in earphones then check for sound

**BigJerr** · 05-22-2018, 09:51 PM

Attached

**Compton** · 05-22-2018, 10:29 PM

ok this maybe the problem is that the onboard sound doesn't have any driver that was built for win10

so what happens when you install windows 10 it will use a generic sound driver

which what could have happened is that with win10 new build the generic may have stopped working

now what I would do is to download Snappy Driver to see if I download a driver for the sound

I will post on how you can get a driver using Snappy Driver tomorrow if I have time

**BigJerr** · 05-22-2018, 10:50 PM

(05-22-2018, 10:29 PM)Compton Wrote: ok this maybe the problem is that the onboard sound doesn't have any driver that was built for win10

so what happens when you install windows 10 it will use a generic sound driver

which what could have happened is that with win10 new build the generic may have stopped working

now what I would do is to download Snappy Driver to see if I download a driver for the sound

I will post on how you can get a driver using Snappy Driver tomorrow if I have time

Great. It's downloading now. I'll get back to you ASAP.

**BigJerr** · (This post was last modified: 05-23-2018, 03:08 PM by BigJerr.)

I let SD install the drivers, rebooted and it still didn't work. Tried it 3 - 4 times. Sometimes after reboot I get a message that says 'must reboot to install device so something.'

This shows there is sound but none can be heard.

.png

Shows Sound but None.png (Size: 17.79 KB / Downloads: 30)