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Britec Tech Support Forum Technical Support Operating Systems Windows 10 4K resolution issues Windows 10

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4K resolution issues Windows 10
Tufty1000 Offline
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#1
06-15-2018, 08:14 AM
Hi all

Hoping someone can support the in the right direction

So I've recently just purchased a LG 55 4K UHD TV, having connected it to my desktop PC I'm struggling to get 4K resolution in the display panel and only seeing options up to 1920x108 as the highest resolution I can pick. Now I can manually do this within the Nvidia Control Panel, but not too sure if this is the correct path to follow.

Not that there really needed I know, but also have new 4K HDMI cables

Any advice or suggestions of what I need to do would be fantastic

OS - Windows 10 Home 64-bit
CPU - Intel Core i7 7700K @ 4.20GHz Kaby Lake 14nm Technology
RAM - 16.0GB Dual-Channel @ 1066MHz (16-16-16-39)
Motherboard - ASUSTeK COMPUTER INC. MAXIMUS IX HERO (LGA1151)
Graphics 4095MB NVIDIA GeForce GTX 1080 (EVGA)

1st TV – LG UHD 55” 3 X HDMI Ports 2.0
2nd Monitor - Samsung 22” Curved 1 x HDMI Port 2.0
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Britec Offline
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#2
06-15-2018, 09:51 AM
Can you take a screen shot of your display settings.
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Tufty1000 Offline
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#3
06-15-2018, 10:37 AM
Yes will do once I can back home from work, do want Windows display settings and/or NIVIDA display settings as well?
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Tufty1000 Offline
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#4
06-15-2018, 06:13 PM
Hi

Please see attached as requested, 2 x Windows Display setting and 1 x NIVIDA setting (as you can see I have set 4K within NIVIDA, but not sure is really working)


Thank you


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Tufty1000 Offline
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#5
06-16-2018, 01:19 PM
Hi all

For no apparent reason the resolution issue as resolved itself and I'm now seeing the options within the display panel and now getting 4K resolution.

I wish I could let you know what I did but it seemed to resolved itself somehow.

Thank you
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WinXPto10 Offline
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#6
06-17-2018, 09:15 AM
are you using latest driver software?
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Britec Offline
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#7
06-17-2018, 10:25 AM
problem solved - thread closed
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