03-02-2019, 11:26 AM
Hello guys, I have just bought a Dell precision 7730 laptop, it was expensive but I picked it for reliability
the problem I have is this.
if I'm using the headphones, say while watching you tube and disconnect them the Audio comes from the laptop speakers, as it should, but when I plug the headphone back they dont work sound is still from the speaker...I used Dell service and the lady updated bios and drivers and said it should be ok. however if I want to use headphones T MUST plug them in before booting the laptop, you can tell I'm upset the machine is only a week old and cost £2,700 with vat.
do you think it's software or could it be hardware, I'll contact Dell again Monday, & thats a trial in it's self ...lol..
oh and it's ver 1809 O/S
the problem I have is this.
if I'm using the headphones, say while watching you tube and disconnect them the Audio comes from the laptop speakers, as it should, but when I plug the headphone back they dont work sound is still from the speaker...I used Dell service and the lady updated bios and drivers and said it should be ok. however if I want to use headphones T MUST plug them in before booting the laptop, you can tell I'm upset the machine is only a week old and cost £2,700 with vat.
do you think it's software or could it be hardware, I'll contact Dell again Monday, & thats a trial in it's self ...lol..
oh and it's ver 1809 O/S