Windows Repair Toolbox

[Timster]

(07-25-2017, 02:06 AM)AlexCa Wrote:  

(07-23-2017, 02:57 PM)Timster Wrote:  Ah Alex you finally brought HitmanPro back. I did recommend bringing it back a while back. I think that was a smart move.  

I am going to be honest here so take this as constructive.

Now on most Windows 10 computers that I run this tool on that come through my shop there is a long delay when "Loading Please Wait..." When I say long I mean upwards of 3.5min. This is getting to be the case more often than not. Most of the time the computers are not even infected and are wired to my network. I have witnessed this delay even in safe mode. I will say that the reduced functionality mode loads quickly every time. Alex I know you are aware of this issue hence the reduced functionality option. It seems that whatever code is being used to aggregate the system specs is hanging on a particular resource? Just an observation.

I have also been comparing the performance monitor built into WRT to the performance monitor in Windows and often they do not match. In some cases way off. I notice it mostly with ram usage reporting and cpu usage reporting.

Hey Tim, no problem! It's great to have some feedback, and even better by someone that is using the tool everyday and in several different computers! I really appreciate it.

About the performance monitor, I think that what you're observing are different values based on different moments when the refresh of those values occurs in WRT and in the Performance Monitor (they will not get and display the values at the exact some time, hence the differences). But if you test in a stable situation you'll see that the results are pretty much the same. Take a look at this video: https://sendvid.com/tley23x3 (or maybe try it yourself, it's pretty easy: open the Performance Monitor, open WRT, run a quick scan while comparing the values).

"% Commited Bytes in Use" in Performance Monitor correspond to "RAM(%use)" in WRT.
"% Processor Time" in Performance Monitor correspond to "CPU(%use)" in WRT.

As for the startup delay issue, would you mind running a special version of WRT for me? This version would be exactly the same as the current one, but it would create a text log telling how much time each resource took to load at startup. That way you could send me the logs of a few affected machines so I can see where it's taking more time. That would be of a great help. I would do it, but I'm not able to reproduce the problem myself. I use the program everyday, but the computers are somehow similar in software they run, so probably there's something I'm missing.

Thanks!

Sure Alex I will be happy to run the special version (when I can). Can you pm me a link?
I have observed on a few occasions the difference in performance monitoring of wrt can be WAY off. Not just by a little bit. I will try to capture this once I notice it again. I will do the best I can as I am always trying to push customers computers out the door as fast as possible. Thanks Alex