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Network Adapter - Teredo Tuneling Pseudo-Interface (code 10)
#1
Hi,

I am working on a Toshiba Satellite T135 and I am unable to connect to the internet using ethernet and wireless. Under the Network Adapter in Device Manager there is an exclamation mark on Teredo Tuneling Pseudo-Interface  (code 10).  Any help will be appreciated.

Thanks
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#2
need more information post your specs using speccy
https://briteccomputers.co.uk/forum/showthread.php?tid=665
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#3
I would try connecting through a live environment such as Puppy Linux. If you can connect and get a ip that way then you know for a fact that your problem is software related.
Tim's Computer Repair (TCR) 
1503 Kings Way, Savannah, GA 31406, US
912-220-0765
https://www.TimsComputerFix.net 

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#4
(04-20-2015, 06:56 PM)Compton Wrote:  need more information post your specs using speccy
https://briteccomputers.co.uk/forum/showthread.php?tid=665

Hi Compton,

Sorry for the delay in replying.  As I stated I am unable to connect to the internet, so I could not publish the snapshot and have attached a word document with screen shots instead and hope this helps.

Thanks for your help.
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#5
(04-21-2015, 08:03 PM)Compton Wrote:  what the model number of the laptop

Toshiba Satellite T135-1309
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#6
download the drivers on a computer with a internet connection

put drivers on a flash drive copy it over to the laptop

and install the drivers


https://support.toshiba.com/support/modelHome?freeText=2436381

[Image: 2015-04-21%2B16_48_52-Satellite%2BT135-S...oshiba.png]

[Image: 2015-04-21%2B16_58_06-Satellite%2BT135-S...oshiba.png]

[Image: 2015-04-21%2B16_52_25-Satellite%2BT135-S...oshiba.png]

[Image: 5454.png]
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#7
Teredo causes a lot of connection issues I have 2 Tosh lappies and both of those I disabled teredo and connection has always been fine via wifi and wired connection.

Try disabling teredo and restarting the machine (checking to make sure the teredo is still disabled in device manager)
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#8
Try this:

  • Click Start Button, then type cmd in Search box, now right click on cmd in search list and Run as Administrator
  • Click Yes to User Account Control.
  • In command prompt window, type these commands.
  • netsh (press enter)
  • int teredo (press enter)
  • set state disabled (press enter)
  • Don't close Command Prompt window. 
  • Click Start Button > Control Panel > Device Manager
  • Click on View and select Show Hidden Devices.
  • Right click on Teredo Tunneling Pseudo-Interface > select Uninstall.
  • Now you can close Device Manager and Control Panel
  • Now go back to Command Prompt window > Now type these commands.
  • netsh (press enter)
  • int ipv6 (press enter)
  • set teredo client (press enter)
  • Close Command Prompt window.
  • Open Device Manager once more, right click on Network Adapters > select Scan for hardware changes >  click on View > select Show Hidden Devices.
  • Yellow exclamation mark for Teredo Tunneling Pseudo-Interface should be fixed.
  • If you want to check to see if device is working correctly Right click on Teredo Tunneling Pseudo-Interface > select Properties, you should see device is working correctly in > Device Status.
Let me know if this fix's your network adapter issue.
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#9
(04-22-2015, 11:40 AM)Britec Wrote:  Try this:






  • Click Start Button, then type cmd in Search box, now right click on cmd in search list and Run as Administrator
  • Click Yes to User Account Control.
  • In command prompt window, type these commands.
  • netsh (press enter)
  • int teredo (press enter)
  • set state disabled (press enter)
  • Don't close Command Prompt window. 
  • Click Start Button > Control Panel > Device Manager
  • Click on View and select Show Hidden Devices.
  • Right click on Teredo Tunneling Pseudo-Interface > select Uninstall.
  • Now you can close Device Manager and Control Panel
  • Now go back to Command Prompt window > Now type these commands.
  • netsh (press enter)
  • int ipv6 (press enter)
  • set teredo client (press enter)
  • Close Command Prompt window.
  • Open Device Manager once more, right click on Network Adapters > select Scan for hardware changes >  click on View > select Show Hidden Devices.
  • Yellow exclamation mark for Teredo Tunneling Pseudo-Interface should be fixed.
  • If you want to check to see if device is working correctly Right click on Teredo Tunneling Pseudo-Interface > select Properties, you should see device is working correctly in > Device Status.
Let me know if this fix's your network adapter issue.

These are the fixes I tried before I tried Britec’s suggestion

  • Downloaded wireless drivers from Dell for the Laptop, but not selecting Windows 7 32bit = no results
  • Deleted the Teredo Tunneling driver = nothing
  • Saw Compton’s post and followed every step indicated = nothing
  • Added legacy driver for Teredo (Selecting Microsoft as the manufacturer) = nothing
  • Tried brand new Wireless N 300 Mini USB Adapter, but still could not connect to the internet
  • Tried the netsh, but this did not work either.

.png   2015-04-23_11-21-34.png (Size: 51.53 KB / Downloads: 60)



.png   2015-04-23_11-22-42.png (Size: 79.87 KB / Downloads: 60)



Hi Brian, No luck. Please attached document which states what I did so far and some screenshots.
Thanks very much
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#10
Can you please follow this guide to make sure settings are set up right

Setting-Up a Wireless Computer to Obtain an IP Address Automatically
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