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Network Adapter - Teredo Tuneling Pseudo-Interface (code 10)
#11
hi you can try running this program also complete internet repair 2

https://www.rizonesoft.com/software/complete-internet-repair/

https://briteccomputers.co.uk/posts/repair-internet-connection-problems/
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#12
(04-23-2015, 10:42 AM)Britec Wrote:  Can you please follow this guide to make sure settings are set up right

Setting-Up a Wireless Computer to Obtain an IP Address Automatically

Hi Brian,
Everything is set up right. I restarted the wwan service and the yellow exclamation mark went away and I had a clean bar for a few minutes, so I was excited for few minutes, but it returned before I can check for internet connectivity. So I am back to square one. When I got this machine it was very very badly infected. Don't know.
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#13
Have all the viruses been removed and is it a fresh install of windows?
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#14
(04-24-2015, 10:11 AM)Britec Wrote:  Have all the viruses been removed and is it a fresh install of windows?

Yes all viruses have been removed. It's not a fresh install of windows because I nor the owner has a windows 7 cd. I just noticed Compton's suggestion that I missed yesterday, so I am going to try that and post the results. Meanwhile anymore tips and suggestions are very much appreciated.


Thanks
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#15
Again I suggest a live environment to rule out hardware issues.
Tim's Computer Repair (TCR) 
1503 Kings Way, Savannah, GA 31406, US
912-220-0765
https://www.TimsComputerFix.net 

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#16
(04-24-2015, 04:21 PM)cdiana Wrote:  
(04-24-2015, 10:11 AM)Britec Wrote:  Have all the viruses been removed and is it a fresh install of windows?

Yes  all viruses have been removed.  It's not a fresh install of windows because I nor the owner has a windows 7 cd.  I just noticed Compton's suggestion that I missed yesterday, so I am going to try that and post the results.   Meanwhile, anymore tips and suggestions are very much appreciated.

Thanks

Hi All,

Latest update, I reinstalled Windows7 Home Premium and can now connect to the internet via Lan, but still having problems connecting via wan. The wan bar will show internet connected for a rather brief moment then the yellow exclamation rears its ugly head. Attached are screen shots of Windows Network Diagnostics and screen shots of ipconfig etceteras report.


.png   2015-04-25_23-37-11.png (Size: 241.91 KB / Downloads: 26)


.png   2015-04-25_23-37-26.png (Size: 218.54 KB / Downloads: 26)


.png   2015-04-25_23-37-38.png (Size: 124.7 KB / Downloads: 26)

   
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#17
   
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#18
you may also want to switch your dns too open DNS or Google DNS
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#19
(04-25-2015, 11:38 PM)Compton Wrote:  you may also want to switch your dns too open DNS or Google DNS

How do I do that?
Thanks
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#20
if you are using a router follow this guide

https://briteccomputers.co.uk/forum/showthread.php?tid=815

if you are only using a modem follow this guide

https://briteccomputers.co.uk/forum/showthread.php?tid=817&pid=4481#pid4481
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