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Blue Screen in Depth usbport.sys
#11
No, Startup is when I have the most trouble with blue screens & freeze ups. I have had issues with these front USB ports but normally it lets me get my task finished. Sometimes when I plug in my camera or phone I get to where the pictures should be and it will say folder empty, I go down in right hand corner and click on USB icon and where it should pull up eject device safely it will not have it so I unplug anyway and plug back in, when I get back to folder the pictures will be there ( it always tells me device can safely be removed with camera, it's hit & miss with the phone). There are other times after I unplug a device it will say device not connecting unplug And plug back in and there will be nothing in there but this hasn't happened in quite a while. I'm using a GE X5 digital camera and an Apple iphone 4.
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#12
Unplug your front USB headers from the motherboard and see if the blue screens go away.
Tim's Computer Repair (TCR) 
1503 Kings Way, Savannah, GA 31406, US
912-220-0765
https://www.TimsComputerFix.net 

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#13
now I know you are new to opening system's

this should help just unplug that cable


[Image: fp-usb.jpg]
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#14
Photo 
(06-03-2015, 02:57 PM)Compton Wrote:  now I know you are new to opening system's

this should help just unplug that cable


[Image: fp-usb.jpg]

I got a question before I go in and unplug ports. I have four USB ports on back and they are all in use. Will using one of these USB hubs be ok or do they do more harm than good?
.jpg   IMG_2618.JPG (Size: 139.04 KB / Downloads: 53)

I have also attached an image of what it says when I go to unplug my phone after moving pictures to a folder. Instead of saying eject iphone this is the options.
.png   2015-06-03 20_26_09-.png (Size: 14.29 KB / Downloads: 52)
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#15
One bad thing about them USB Hubs is that it runs on USB power, it does not have a power adapter to give power to USB Hub. The problem could be when you plug all the USB devices in to all the USB ports, it can draw a lot of power. This can cause a lot of problems and Blue Screen of Death. 

Most if not all of them BSOD are related to USB issue.

Fault
  • Bad USB Port on Hub or Motherboard
  • Corrupt Driver
  • Bad or failing USB Hub
  • Bad Hardware
Solution (In no particular order)

  • Troubleshoot issue by removing USB Hub and see if problem goes away
  • Buy a mains powered USB Hub
  • Computer is having issue with USB device your using ie: camera, phone, ipad 
  • Check motherboard for bad USB connection, like cold solder joint or failed USB port.
  • Bad hardware casing BSOD (check all components)
  • Clean out all old USB drivers 
  • Install and all updated computer drivers.
  • Run sfc /scannow
  • Install all latest Windows Updates
  • Uninstall any device drivers that you recently installed.
  • Run chkdsk /f
  • Try system restore and going back to a time when the computer was running good.
Last resort.
  • Fresh install of Windows
Hope this helps you out. If i think of anymore I will add them.
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#16
Hey guys I haven't done any of this work yet. I have recently bought a fan to blow on backside of my tower and so far everything is working perfectly. I agree with Compton if it ain't broke don't fix it. But there is changes being made that i'm not authorizing, I would like to stat another thread in General Discussion if that's ok? I would like all of the administrators and moderators input on. And if I am keeping these threads open too long please let me know I honestly do not want to upset anyone. Thank You for everyone's help.
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#17
"A fan blowing on the backside of your tower" ??? What exactly do you mean? Inside the case? Outside the case? Is there a reason you might think the computer was overheating?
Tim's Computer Repair (TCR) 
1503 Kings Way, Savannah, GA 31406, US
912-220-0765
https://www.TimsComputerFix.net 

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#18
My tower gets air but i've noticed at times when being on for a while the backside gets kind of warm. I bought a 2inch personal fan that I've started blowing in that particular area and seems to have made a big difference. Still in observation mode at the moment.
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#19
changes being made that i'm not authorizing can you elaborate on that.
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#20
Alright sikochikn keep us updated however the errors you are getting are not usually associated with a overheating issue however stranger things have happened Cool
Tim's Computer Repair (TCR) 
1503 Kings Way, Savannah, GA 31406, US
912-220-0765
https://www.TimsComputerFix.net 

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