Really bad email virus
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XxTreceZxX
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« on: May 25, 2011, 06:16:11 AM »

 Azn

hey I really need your help...this is the only forum I see that replies to people immediately (computing.net doesnt reply to me) ok so I'm just going to paste here the problem:

DAY 1

I recently got a virus from my email and I was really pissed off because all it did was disabled my internet connection (well what my wrong is I opened it immediately without looking if it was a .exe file because I saw the icon was a pdf file Embarrassed Embarrassed Embarrassed )...my internet connection was turned from Assigned to DHCP to Automatic Private Adress and that was why I cant use the internet...I tried to look at the modem and it is working....I tried connecting it to my laptop and it works...but on our pc it isnt....and I tried to reinstall the internet driver (i dunno if it is ethernet or sumthing but it is in the device manager?) which is Nvidia nForce Networking Controller and it reinstalled properly but now it isnt showing up in the device manager and in the control panel. the virus was sent to me with a title of FedEx and says that they'll be sending something to me whithin 5 business days.....the filename was document.exe and the icon was pdf file, so I really thought that it was a pdf file...pls. I really need help I was doing something that day that needs to be finished ASAP....if you need anyother info you can ask for them...

oh before I forgot, the firewall also can't be opened it says about something which was 10050: dead connection and AVG wont scan so I cant scan it but I saw something on it which was the name of the virus which is PUSK2.exe and I couldnt find it now. I tried running a malware\spyware scan with a portable software and it still cant find that....I deleted something in the registry with a name of Winsock2 because I saw something in the windows folder (Somewhere there I just forgot) named REGISTER.REG and it is connected to that winsock2 so I believe that it is something to that virus....

DAY 2:

winsock fix doesnt help me, now the problem became big....after I open my computer the startup is suuper slow (the part where it says starting windows)....and the taskbar when the windows starts isnt showing....System Restore won't help either because it says that system restore wont be able to help my pc blahblahblah.....if u want my hijackthis log I can give it Smiley

Code:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:04:36 AM, on 11/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\nvsvc32.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Prevx\prevx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgchsvx.exe
C:\Program Files\Prevx\prevx.exe
C:\windows\Explorer.exe
C:\WINDOWS\VM303_STI.exe
C:\Program Files\Autorun Eater\oldmcdonald.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\windows\system32\ctfmon.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Documents and Settings\LABIGA\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Autorun Eater\billy.exe
C:\Documents and Settings\LABIGA\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yc...
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yc...
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSou...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin...
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin...
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/yc...
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
R3 - URLSearchHook: NCH Toolbar - {c2db4fe6-8409-45ce-8010-189a7b5cce86} - C:\Program Files\NCH\tbNCH.dll
R3 - URLSearchHook: XfireXO Toolbar - {5e5ab302-7f65-44cd-8211-c1d4caaccea3} - C:\Program Files\XfireXO\prxtbXfir.dll
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: XfireXO - {5e5ab302-7f65-44cd-8211-c1d4caaccea3} - C:\Program Files\XfireXO\prxtbXfir.dll
O2 - BHO: SafeOnline BHO - {69D72956-317C-44bd-B369-8E44D4EF9801} - C:\windows\system32\PxSecure.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: Yontoo Layers - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files\Yontoo Layers\YontooIEClient.dll
O3 - Toolbar: StylerToolBar - {D2F8F919-690B-4EA2-9FA7-A203D1E04F75} - C:\Program Files\Styler\TB\StylerTB.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: NCH Toolbar - {c2db4fe6-8409-45ce-8010-189a7b5cce86} - C:\Program Files\NCH\tbNCH.dll
O3 - Toolbar: Quick Media Converter Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: XfireXO Toolbar - {5e5ab302-7f65-44cd-8211-c1d4caaccea3} - C:\Program Files\XfireXO\prxtbXfir.dll
O3 - Toolbar: (no name) - {30F9B915-B755-4826-820B-08FBA6BD249D} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.exe C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BigDog303] C:\WINDOWS\VM303_STI.exe VIMICRO USB PC Camera (ZC0301PLH)
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Autorun Eater] C:\Program Files\Autorun Eater\oldmcdonald.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM] C:\ISUSPM.exe -scheduler
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - HKCU\..\Run: [AlcoholAutomount] "C:\Program Files\Alcohol Soft\Alcohol 120\axcmd.exe" /automount
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [S60 PC Suite Tray] "C:\Program Files\Samsung\Samsung PC Studio 7\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\LABIGA\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-21-606747145-1500820517-725345543-1003\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-606747145-1500820517-725345543-1003\..\Run: [AlcoholAutomount] "C:\Program Files\Alcohol Soft\Alcohol 120\axcmd.exe" /automount (User '?')
O4 - HKUS\S-1-5-21-606747145-1500820517-725345543-1003\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot (User '?')
O4 - HKUS\S-1-5-21-606747145-1500820517-725345543-1003\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-606747145-1500820517-725345543-1003\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray (User '?')
O4 - HKUS\S-1-5-21-606747145-1500820517-725345543-1003\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" (User '?')
O4 - HKUS\S-1-5-21-606747145-1500820517-725345543-1003\..\Run: [S60 PC Suite Tray] "C:\Program Files\Samsung\Samsung PC Studio 7\PCSuite.exe" -onlytray (User '?')
O4 - HKUS\S-1-5-21-606747145-1500820517-725345543-1003\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet (User '?')
O4 - HKUS\S-1-5-21-606747145-1500820517-725345543-1003\..\Run: [Google Update] "C:\Documents and Settings\LABIGA\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c (User '?')
O4 - HKUS\S-1-5-21-606747145-1500820517-725345543-1003\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (User '?')
O4 - S-1-5-21-606747145-1500820517-725345543-1003 Startup: ViStart (2).lnk = C:\Documents and Settings\LABIGA\My Documents\Boy2\Vista\WINDOWS 7\VISTART WIN7\ViStart.exe (User '?')
O4 - Startup: ViStart (2).lnk = C:\Documents and Settings\LABIGA\My Documents\Boy2\Vista\WINDOWS 7\VISTART WIN7\ViStart.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\windows\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\windows\system32\shdocvw.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\windows\system32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - (no file)
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\windows\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\windows\system32\browseui.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: CSIScanner - Prevx - C:\Program Files\Prevx\prevx.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: Microsoft Office Groove Audit Service - Unknown owner - C:\Program Files\Microsoft Office\Office12\GrooveAuditService.exe (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\windows\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\windows\system32\nvsvc32.exe
O23 - Service: Microsoft Office Diagnostics Service (odserv) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.exe (file missing)
O23 - Service: PMBDeviceInfoProvider - Sony Corporation - C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\windows\System32\TuneUpDefragService.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 13429 bytes

wish you could help me immediately !

thanks!  Bye
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XxTreceZxX
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« Reply #1 on: May 25, 2011, 06:28:50 AM »

sorry I forgot to add this:

my pc is a Desktop, it is Windows XP Pro SP2,
Specs:
Epox NForce 4 DDR: 8NPA7I / 8NPAI Series 1.x
AMD Sempron 3000+ 1.81 Ghz
1.5 MB of DDR400 RAM
Nvidia GeForce 7300 SE
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Britec
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« Reply #2 on: May 25, 2011, 11:17:53 AM »

 Azn XxTreceZxX

Welcome to the forum

Please download and install malwarebytes..its best to run when install instead of a portable app, update and perform a full scan

How to run a scan with Malwarebytes' Anti-Malware

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

    * Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select "Perform Quick Scan", then click Scan.
          o If the program won't start, go to MBAM's program folder (normally C:\Program Files\Malwarebytes' Anti-Malware), rename mbam.exe to a random file name (keep the .exe extension) and double-click on it to start the program.

    * The scan may take some time to finish,so please be patient.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Make sure that everything is checked, and click Remove Selected.
    * When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note Below)
    * The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.



Troubleshooting MBAM Problems


Some malware targets Malwarebytes' Anti-Malware and other cleaning tools to prevent you from using them to clean your system.

Unable to Run MBAM

If you attempt to run the installer for MBAM and it won't run, or starts and closes, using Windows Explorer go to the folder you saved the install program and try renaming it to one of the following file names:

    * iexplore.exe
    * explorer.exe
    * userinit.exe
    * winlogon.exe
    * mbam.scr



Then double-click on the renamed file to try to run it. If that doesn't work, try one of the other file names above. If you are still unable to run the MBAM installer, then download and run this program to try to kill the malware process:
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XxTreceZxX
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« Reply #3 on: May 25, 2011, 07:28:03 PM »

thank you for the reply, I already have malwarebytes installed in my computer and it doesnt detect it.....I've installed several anti-spyware/malware on my computer and non worked or detected anything. I have installed one anti-virus which was avira and didnt detect any viruses. I only used portable anti-virus because I can't install any AV anymore because of AVG 2011 installed in my computer....

thanks again for the reply!  You Rock
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Britec
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« Reply #4 on: May 26, 2011, 03:03:41 AM »

PUSK2.exe is related to a Fake Anti Virus

Your hijackthis scan shows:

   R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll
   R3 - URLSearchHook: NCH Toolbar - {c2db4fe6-8409-45ce-8010-189a7b5cce86} - C:\Program Files\NCH\tbNCH.dll
        O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
        O3 - Toolbar: NCH Toolbar - {c2db4fe6-8409-45ce-8010-189a7b5cce86} - C:\Program Files\NCH\tbNCH.dll
   O3 - Toolbar: Quick Media Converter Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
   O3 - Toolbar: (no name) - {30F9B915-B755-4826-820B-08FBA6BD249D} - (no file)


           What is this?
        O2 - BHO: Yontoo Layers - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files\Yontoo Layers\YontooIEClient.dll

You can easily uninstall the Ask Toolbar using the instructions below:

Close all open Web browsers

From the "Start" menu in Windows, select "Control Panel"

Select "Add/Remove Programs"

Select "Ask.com Bar"

Click "Change/Remove"

Other than that your log is clean, what issues are you have now with the computer?
You say you have done a full scan with Malwarebytes & Superantispyware and the results are clean?
So what symptoms you having with your computer?
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XxTreceZxX
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« Reply #5 on: May 26, 2011, 07:24:30 PM »

as I've said. The part where it says "Starting windows" is so slow...it takes about 2-3 minutes before it opens...and after it opens the taskbar is not visible....and the driver "Nvidia Networking Controller" is also not installed but when I install it it says that it is already installed.....and I can't open system restore because it says that system restore wont be able to help blah blah blah...
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Britec
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« Reply #6 on: May 27, 2011, 04:43:26 AM »

What do you have on the startup?
You can use MSCONFIG to see what is being loaded.

http://www.briteccomputers.co.uk/forum/windows-xp-support/using-msconfig-to-troubleshoot-conflicts-in-windows-xp/

For your taskbar issue:

http://support.microsoft.com/default.aspx?scid=kb;en-us;318027

Also this may help

Line 117  "Restore Taskbar and Start Menu"
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

or Line 195 "Restore Desktop Icons and Taskbar"
http://www.kellys-korner-xp.com/xp_tweaks.htm

"Nvidia Networking Controller"
Unistall Chipset drivers and reinstall new ones

Also I see your on Windows SP2 you might want to update to SP3

If your still having issues startup into recovery console and run CHKDSK /R

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XxTreceZxX
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« Reply #7 on: May 29, 2011, 08:11:48 PM »

sorry about this late reply.....was busy the other days Smiley....

here is what is in my startup as said in the msconfig

NvCpl
VM303_STI
dumprep 0 -k
oldmcdonald
QTTask
ISUSPM
avgtray
ctfmon
axcmd
IDMan
msmsgs
PCSuite
NMBgMonitor
PCSuite
YahooMessenger
GoogleUpdate
SUPERAntiSpyware
Adobe Reader Speed Launch
Adobe Reader Synchronizer
Vistart (2)

that's all checked and I didnt write down the unchecked ones because all of that were just viruses like winlogon.exe, WinAv.exe, etc.

and the chipset driver has been already uninstalled and installed and still not showing in the networks....

the taskbar is not visible but the icons are visible....even in safe mode...safe mode with networking it isnt working.....in a normal windows startup I tried to put on my flashdrive....so I can run the programs you've given to me....(I cant download it through the pc because it doesnt have internet as I've said) and the flashdrive isnt showing up in my computer......so I ran windows in safe mode...I opened the taskbar repair plus! program I select the option about the taskbar.....and an error message came up after the pop-up balloon where it says restart....it says
Code:
title: "TaskbarToolProject"
Run-time error '-2147023179 (800706b5)':
Automation error
The interface is unkown.
<ok>

that's showing up after presseng yes in restart......... Embarrassed Embarrassed Embarrassed Embarrassed
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Britec
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« Reply #8 on: June 02, 2011, 04:27:16 AM »

If your computer is in that bad of a state and it is now clean I would suggest a repair install, all your data will be safe.
Its going to be faster and easy to fix in the long run. we give it a good go...but time is not on my side these days.
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XxTreceZxX
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« Reply #9 on: June 06, 2011, 03:40:30 AM »

it's ok if you couldnt reply right away, I'm also busy studying Smiley....

btw I just want to ask...I have windows xp sp2.....I tried buying an xp sp2 cd and ran it in my computer.....but there is no repair install option.....I know how to do a repair install but their is no option on the current cd....I tried downloading one from a torrent which is I know illegal just to try if it also has a repair install option but it doesnt.....I just want to ask if there are requirements or etc. for a repair install??....
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Britec
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« Reply #10 on: June 06, 2011, 09:46:20 AM »

Your Windows XP might be OEM? if so you will NOT have a Repair Install option

or your system hive is corrupt, missing or damaged.

http://support.microsoft.com/default.aspx?scid=kb;en-us;307545

you can also find videos and guides about this on the forum.
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XxTreceZxX
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« Reply #11 on: June 08, 2011, 03:59:58 AM »

I'll try finding an OEM xp cd on the nearest store.....
as of now....I'll try to find more solutions and post here if it's already fixed..
thanks for your time! Smiley
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Britec
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« Reply #12 on: June 08, 2011, 12:19:08 PM »

Your welcome. Good luck in your quest  :Smiley
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