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Acronis True Image Home 2011 Cleanup UtilityThe utility removes Acronis True Image Home 2011 and its components from Windows This article applies to:Acronis True Image Home 2011
Acronis True Image Home 2011 Plus Pack
(!) This tool is not compatible with Acronis True Image Home 2010. Introduction Acronis True Image Home 2011 can be removed via Add or Remove programs (Start -> Control Panel) for Windows XP or Program and Features (Start -> Control Panel) for Windows Vista and Windows 7.
If the product fails to be removed using this way, then the special Acronis True Image Home 2011 Cleanup Utility can be used to uninstall it.
Required components Acronis True Image Home 2011 Cleanup Utility uses one additional component:DevCon - command-line utility that is an alternative to the Windows Device Manager. This utility is required to remove Acronis traces from Device Manager. Read more in
Microsoft Knowledge Base Article 311272.If there is no DevCon in the system, you can download it from
Microsoft Knowledge Base Article 311272, and place it in
Windows\system32.
(!) For 64-bit operating systems
DevCon needs to be copied to
Windows\SysWOW64. Or you can just run Acronis True Image Home 2011 Cleanup Utility, and it will offer to remove Acronis True Image Backup Archive Explorer manually using the steps described in the article
Removing Acronis Backup Archive Explorer. Solution If you have Acronis Startup Recovery Manager activated, please deactivate it before using the Acronis True Image Home 2011 Cleanup Utility:The utility does not remove Acronis Secure Zone. If you have Acronis Secure Zone, please remove before using the Acronis True Image Home 2011 Cleanup Utility:(!) If you have Windows 7 and Windows integration enabled to substitute the Windows Backup and Restore feature with Acronis True Image Home 2011 backups, please disable the integration in the product first. See
Acronis True Image Home 2011: Windows Integration. (!) If you have other Acronis products installed, the utility will damage their installation.
1.Download Acronis True Image Home 2011 Cleanup Utility, unpack and run it: 
2.Please choose to delete all Acronis products from the system - type
Y and hit
Enter:
If you receive a WinZip message, just click Close:
3.You will be asked to close Windows Explorer instances since this is necessary to remove the tishell.dll and timounter.dll Acronis files, which interact with explorer.exe - type
Y and hit
Enter:
4.You will be also asked to reboot the system to complete the uninstallation. You can reboot the system later:
(!) After using Cleanup Utility, it is strongly recommended not to reboot the machine, go to
Start -> Run -> regedit, and verify that there are no snapman*,
tdrpman*, timounter strings in the following keys:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318} -> UpperFilters and LowerFilters
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{71A27CDD-812A-11D0-BEC7-08002BE2092F} -> UpperFilters and LowerFilters If there are, please remove them. Then you can reboot the machine.
More information (!) Make sure that you use the correct Acronis Cleanup Utility for the product that you have. Using incorrect Acronis Cleanup Utility may lead to unpredictable results.
