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Britec Computer Tech Help Support Forums  « Microsoft Support  «  Windows Vista Support « "Dead" screen after 0x01a001d issue.
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Author Topic: "Dead" screen after 0x01a001d issue.  (Read 635 times)
Kaikijo
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« on: September 08, 2010, 10:48:42 AM »
Hi there, Britec, I'm having a bit of a problem.
Today my computer alerted me to needing Vista Service Pack 1, which I downloaded and installed. After I ran it, I got the 0x01a001d issue that seems to be common with this update. I left the computer alone for a good while, but eventually got frustrated and try to restart it. The only problem is now when I restart my computer, it won't run anything through the screen, and I mean, it isn't sending anything for my monitor to show. I am unsure of specifications of my pc, from looking at the case I see it's an Advent with Vista x32 bit with intel core 2 duo processor. I'm not that much of a techie guy, and am a little rusty on computer jargon.
Any help or suggestions are welcome, and more so, urged.
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dannyjks
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« Reply #1 on: September 08, 2010, 11:10:37 AM »
Are all plugs in place on your monitor and tower
like power cable VGA cable etc
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Kaikijo
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« Reply #2 on: September 08, 2010, 11:13:19 AM »
I'd say you're insulting my intelligence, but it's a fair question.
Safe to say all the cables are correctly input, and the screen was working fine before I restarted
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dannyjks
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« Reply #3 on: September 08, 2010, 11:26:49 AM »
i am not insulting your intelligence i was just going through the steps i would go through sometimes it can be something simple like a power cable is lose
anyway does the light come on on your monitor
btw are you using a desktop  or laptop
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Kaikijo
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« Reply #4 on: September 08, 2010, 11:32:38 AM »
I'm using a desktop, and I'm running my pc through my television (Which has worked continually over a great length of time now.) There is no signal getting through to the display, though, and the light on the power button of my computer turns on. I'm thinking it might be something to do with the graphics card, but when I plugged it into the sstandard monitor port, nothing happened yet again. I'm really stumped.
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dannyjks
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« Reply #5 on: September 08, 2010, 11:44:38 AM »
ok
(1) try a different VGA cable with it
(2) see if a different monitor will work on it
 Wink
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Kaikijo
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« Reply #6 on: September 08, 2010, 12:51:48 PM »
I've tried it on another monitor, my old one, which was pretty shaky to begin with. It didn't work.
Also, I don't currently have access to another vga, bu is there any tell tale signs on the wire I could look out for?
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