Welcome, Guest. Please login or register. Did you miss your activation email?
Britec Computer Tech Help Support Forums  « Microsoft Support  «  Windows Vista Support « cannot reinstall vista on acer desktop
Pages: [1]
  Print  
Author Topic: cannot reinstall vista on acer desktop  (Read 587 times)
M Mason
Newbie
*
Posts: 1


View Profile
« on: July 12, 2010, 01:58:06 PM »

i have a acer desktop model AM1641-u1521a      with windows vista,  the hd crashed i replaced the defective hd. the restore cd will not work.
 When trying to install Vista, I get the message: "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.  what am i doing wrong.

thanks for any help you can give me. Cry
Logged
Britec
Administrator
Hero Member
*****
Posts: 3346



View Profile
« Reply #1 on: July 16, 2010, 03:39:06 PM »

 Azn M Mason

check you device drive make sure its ok

 1. Click on Start and then Control Panel.
 2. Click on the System and Maintenance link.

      Note: If you're viewing the Classic View of Control Panel, you won't see this link. Simply double-click on the Device Manager icon and then proceed to Step 4.

3. In the System and Maintenance window, click on the Device Manager link near the bottom of the window.
4. You can now use Device Manager for whatever you needed it for - updating device drivers, viewing the system resources that a particular piece of hardware is using, etc.

Reinstalling the drive in Device Manager

Remove and reinstall the drive name in Device Manager:

   1. Remove any discs that may be in the drive.
   2. Click Start , and enter device manager into the Start Search field.
   3. Click the plus sign (+ ) next to DVD/CD-ROM Drives (or similar) category.
   4. Right-click the drive name and select Uninstall .
     
      Figure 5: Device Manager: Uninstalling DVD/CD drive



5. Click Yes or OK to remove the CD or DVD listing. Do not restart the computer.
6. Close Device Manager and restart the computer.
7. When Windows opens, wait until the Found new hardware wizard fully configures the drive.
8. When done, use the CD or DVD drive again to see if it can read discs. If it works, you are done
Logged



davedudeit
Sr. Member
****
Posts: 380



View Profile
« Reply #2 on: July 16, 2010, 04:12:09 PM »

i have a acer desktop model AM1641-u1521a      with windows vista,  the hd crashed i replaced the defective hd. the restore cd will not work.
 When trying to install Vista, I get the message: "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.  what am i doing wrong.

thanks for any help you can give me. Cry

hi yes this problem is a bios problem er it happend to me and i could never get around it.
try  booting ubuntu and tell us what error u get.
also is your CD over usb??
Logged
Pages: [1]
  Print  
 
Jump to: