cant logon to a user
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Author Topic: cant logon to a user  (Read 420 times)
scotty002
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« on: November 15, 2011, 08:48:43 AM »
hi
i cant logon to a user, i get an error mesage saying "group policy cliant service failed the logon, acsses denied"
can i sort it out or is it a major problem

i have a hp pavillion dv9700 win vista , up to date, all updates
please help me

scotty002
« Last Edit: November 15, 2011, 08:51:43 AM by scotty002 » Logged
S.Chapman
davedudeit
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« Reply #1 on: November 16, 2011, 07:25:26 PM »
can you login via safe mode to your administrator account??
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scotty002
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« Reply #2 on: November 16, 2011, 11:24:06 PM »
hi
i can login to my admin acount in all modes but my normal user which is also an admin and gives the mesage in the post above when in normal mode

scotty002
« Last Edit: November 16, 2011, 11:43:30 PM by scotty002 » Logged
S.Chapman
scotty002
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« Reply #3 on: November 17, 2011, 08:02:27 AM »
hi

i cant log on to a user in any mode due to the error message in my first post should i get rid of the user or can it be fixed

scotty002
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S.Chapman
davedudeit
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« Reply #4 on: November 17, 2011, 12:22:32 PM »
Id would recommend u log onto another administrator account backup all the files
and simplery delete that account and make it again replace all the files and settings.
also recommend running a AV scan.
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scotty002
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« Reply #5 on: November 17, 2011, 12:53:18 PM »
cool, ive created an alternative acount and started an av scan with malwearbites then gonna use super anti spywear

thanks


scotty002
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S.Chapman
scotty002
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« Reply #6 on: November 17, 2011, 12:59:44 PM »
hi
on the av results i found a reg infection, i think that could of caused it
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S.Chapman
davedudeit
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« Reply #7 on: February 11, 2012, 07:41:18 AM »
Quote from: scotty002 on November 17, 2011, 12:59:44 PM
hi
on the av results i found a reg infection, i think that could of caused it

yes thats most proabaly the problem.
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scotty002
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« Reply #8 on: February 16, 2012, 02:37:17 AM »
hi

thanks for all your help

scotty002
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S.Chapman
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