everyone,
I know no one has come on and commented on this problem but I just want to give everyone a update, ok the diagnosis from Windows crash analyser wizard it reports " Analysis of C:\Windows\MEMORY.DMP The Driver probably at fault is iastor.sys"
Well turns out the hard drive was stuffed backed up everything ( Cloned to another hard drive) then did a return to factory settings nice quick way to get the system up and running for the clients to see that the hard drive was faulty as after around two minutes of starting Windows it came up with SMART warning replace hard drive.
I suspected this as when I was doing the clone there were so many errors that I had to ignore and of course the clone on the NEW hard drive blue screened so confident I had all the clients data I proved the problem was with the old original hard drive.
Diagnosing hardware problems can be extremely hard work and lead down dead ends so just be aware of the miss leading advice from the Windows crash analyser wizard. Take care
tmy
