aNewZealander Welcome to the forum
you need to run a scan from a virus scanner such as avast, kapkersky, Norton
I know spywhere doctor gives you some protection but not complete protection
do a full system scan and view the results it should not be a larg as that sothing is causing the the problem
that is attached to the folder have you run cleaning tools on the system yet and got rid of junk that is on the system and unnesseserry files I use speedupmypc it is very good
done a disk defrag deep scan and other mantaince scans such as cleamgr
let us know what specks the computer is
Ram Size
Disk Size
Processer
what you have done so far to investigate this problem
have you run any processess scans
you need a virus scanner to check for viruses on the system
let us know and I will do what i can to help you
Kind Regards
Bradley
