akumakawa
Welcome to the forum
You
MIGHT be infected with Virut. A very nasty virus. Hard to get rid of it.
Or something like these
Virtumonde / Msevents / Trojan.vundoLets get you some help, please follow instructions below
Please Boot to Safe Mode with Networking...Please download and run the below tool named Rkill There are 4 different versions. If one of them won't run then download and try to run the other one.
Vista and
Win7 users need to right click
Rkill and choose Run as AdministratorYou only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.
*
Rkill.com*
Rkill.scr*
Rkill.pif *
Rkill.exe * Double-click on the
Rkill desktop icon to run the tool.
* If using
Vista or
Windows 7 right-click on it and choose Run As Administrator.
* A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
*
If not, delete the file, then download and use the one provided in
Link 2.
* If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs
(it can take a few trys to get it to run).
*
Do not reboot until instructed.
* If the tool does not run from any of the links provided, please let me know.
Then try this if needed?--------------------------------------------------------------------------------------------------------
If RKILL will not run at all, give exeHelper a tryPlease download
exeHelper.com or
exeHelper.scr to your desktop.
Double-click on
exeHelper.com to run the fix.
A black window should pop up,
press any key to close once the fix is completed.
Post the contents of
log.txt (Will be created in the directory where you ran exeHelper.com)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).Then try this--------------------------------------------------------------------------------------------------------------------
How to run a scan with Malwarebytes' Anti-MalwareDownload Malwarebytes' Anti-Malware from
HereDouble Click
mbam-setup.exe to install the application.
* Make sure a checkmark is placed next to
Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click
Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "
Perform Quick Scan", then click
Scan.
o If the program won't start, go to MBAM's program folder (
normally C:\Program Files\Malwarebytes' Anti-Malware), rename
mbam.exe to a random file name (
keep the .exe extension) and double-click on it to start the program.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click
OK, then
Show Results to view the results.
* Make sure that
everything is checked, and click
Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note Below)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.
Troubleshooting MBAM ProblemsSome malware targets Malwarebytes' Anti-Malware and other cleaning tools to prevent you from using them to clean your system.
Unable to Run MBAMIf you attempt to run the installer for MBAM and it won't run, or starts and closes, using Windows Explorer go to the folder you saved the install program and try renaming it to one of the following file names: * iexplore.exe
* explorer.exe
* userinit.exe
* winlogon.exe
* mbam.scrThen double-click on the renamed file to try to run it. If that doesn't work, try one of the other file names above. If you are still unable to run the MBAM installer, then download and run this program to try to kill the malware process:
