fpswillerd
Newbie
Posts: 14
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« on: April 25, 2011, 09:54:43 AM » |
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So, I got this error(the one in the topic name) following a virus(the virus somehow wrecked my sound driver, and I thought restarting would help). I used ERD Commander to get into the computer, and used the system restore tool to rollback the error. I followed Britec's video:
My only issue after doing this was that before I press "Finish" the CD wouldn't eject. So, I just press finish and restarted before ejecting the CD. Now, when the computer restarted it said that the last time windows started up, there was an error, and it asked which version I wanted to start windows in. I picked "Start Windows Normally". Then, everytime the windows loading screen came up, the computer restarted automatically. So, I went and undid the system restore. It's still happening. I think it might have to do with me not taking out the CD after finishing the system restore, but it's not possible. Please help me out. |
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BJseal91
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« Reply #1 on: April 25, 2011, 10:23:25 AM » |
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 are you able to get to safe modeRestart Computer
Keep taping F8 Key until you see a menu
Select safe Mode With Command Prompt
Hit Enter
Once loaded log on to your user account or an administrator account
once the account has loaded you will see a black window with a flashing cursor waiting for a command input
type the following Start sysdm.cpl press enter
once your computer has loaded system properties select the tab Advanced
now select the the button what states start up and recoveryin the system failure section unchecked the box that states automatically restart
click OK
Apply
OK
Type the following command Shutdown -r -t 0Press Enter See if the computer start normally without rebooting if you are unable to get to safe mode let us know and we will move on to the next best thing to do Hope this is of some help to you Kind Regards Bradley |
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fpswillerd
Newbie
Posts: 14
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« Reply #2 on: April 25, 2011, 10:31:05 AM » |
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Safe mode was the first thing I tried, and no it didn't work. Unless, I can get into safe mode using ERD Commander? I don't know, though.
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BJseal91
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« Reply #3 on: April 25, 2011, 10:37:20 AM » |
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OK what specific error are you receiving when loading safe mode with command prompt
do you have the installation disk ?
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fpswillerd
Newbie
Posts: 14
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« Reply #4 on: April 25, 2011, 10:40:44 AM » |
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I'm not getting an actual error screen, it's just restarts after the windows loading screen. I think I have the installation disk, but I'm not sure if it's the same one I used to install windows. I have Windows XP professional, and this one could be home edition.
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BJseal91
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« Reply #5 on: April 25, 2011, 10:44:00 AM » |
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OK Have you backup any Data you needed to keep using ERD
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fpswillerd
Newbie
Posts: 14
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« Reply #6 on: April 25, 2011, 10:48:58 AM » |
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No, I haven't backed anything up. I can do this using ERD? Can you give me a small tutorial on how to do so?
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BJseal91
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« Reply #7 on: April 25, 2011, 11:00:18 AM » |
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OK do you have a pend drive ?
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fpswillerd
Newbie
Posts: 14
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« Reply #9 on: April 25, 2011, 11:10:03 AM » |
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Sorry for the double post, but no luck with the solution I tried on that website. I couldn't find "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Intelppm4" All I got to was Services. What about the Crash Analyzer on ERD Commander? It asks for the directory of the microsoft debugging tool for windows. Can you help me with that? Super edit: http://www.computing.net/answers/windows-xp/installed-sp3-pc-keeps-restarting/170954.htmlThat guy used system restore to rollback. Could I not just do the same thing? I could rollback the computer a few days before the error happened. I wouldn't lose anything too important. |
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« Last Edit: April 25, 2011, 11:13:07 AM by fpswillerd »
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BJseal91
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« Reply #10 on: April 25, 2011, 11:21:48 AM » |
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You can but it is advised that you back up first or expect to loose data the more you do the worse things can get. that said you have already tried to go back once before and then that was when you got this problem also you are not able to go into safe mode  |
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BJseal91
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« Reply #11 on: April 25, 2011, 11:25:08 AM » |
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the next best thing to do is a repair install if you are not bothered about loosing your data once you have your disk ready let us know and I will tell you how to do a repair install
Kind Regards
Bradley
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BJseal91
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« Reply #13 on: April 25, 2011, 11:34:59 AM » |
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OK
Do you have a mic on the computer that you are on
It will be much easier if you have one I will tell you what to do next
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fpswillerd
Newbie
Posts: 14
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« Reply #14 on: April 25, 2011, 11:37:11 AM » |
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Yes, can you get me your ventrilo server information?
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