Computer stuck in diagnostic startup
Welcome, Guest. Please login or register. Did you miss your activation email?


Britec Computer Tech Help Support Forums  « Microsoft Support  « Windows XP Support « Computer stuck in diagnostic startup
Pages: [1]
« previous next »
  Print  
Author Topic: Computer stuck in diagnostic startup  (Read 620 times)
auzmiz
Newbie
*
Posts: 16


View Profile
« on: May 21, 2011, 03:58:07 PM »
MY SYS ALWAYS STARTS IN DIAGNOSTIC MODE? ANYWAY TO GET IT TO START NORMALLY. TASK MANAGER? I BELIEVE I HAVE IT SET TO 'NORMAL'STARTUP BUT CAN I GET A RUNTHROUGH OR IN DEPTH RESOLVE RESPONSE PORFAVOR Kiss
« Last Edit: May 25, 2011, 02:48:24 AM by Britec » Logged
Ben
Newbie
*
Posts: 24



View Profile
« Reply #1 on: May 21, 2011, 04:38:17 PM »
Quote from: auzmiz on May 21, 2011, 03:58:07 PM
MY SYS ALWAYS STARTS IN DIAGNOSTIC MODE? ANYWAY TO GET IT TO START NORMALLY. TASK MANAGER? I BELIEVE I HAVE IT SET TO 'NORMAL'STARTUP BUT CAN I GET A RUNTHROUGH OR IN DEPTH RESOLVE RESPONSE PORFAVOR Kiss

Have you changed anything recently in msconfig? You could try enabling selective startup, restarting and then normal.

Have you installed any software that autoruns recently or had any crashes?

I know you wanted something in depth but it's a start, apologies if you have been there done that.

A quick look around tells me you should also have a look at what services are running (depending on your OS and SP!) at startup
« Last Edit: May 25, 2011, 02:48:39 AM by Britec » Logged
Windows 9x/NT 6.1
auzmiz
Newbie
*
Posts: 16


View Profile
« Reply #2 on: May 21, 2011, 06:56:35 PM »
Quote
Have you changed anything recently in msconfig? You could try enabling selective startup, restarting and then normal.

Have you installed any software that autoruns recently or had any crashes?

I know you wanted something in depth but it's a start, apologies if you have been there done that.

A quick look around tells me you should also have a look at what services are running (depending on your OS and SP!) at startup

thnxs ben. ill try the selective startup suggestion. i have my autorun programs precisely set, no crashes.

@ startup progs there r a couple strange ones i dnt recogniize

-ICO.EXE
-dumprep 0 -k  in the %systroot% i guess its the dump destination

do u have any knowledge in the BOOT.INI sector in msconfig? theres bboot options and advanced options with a debug chkbox?
« Last Edit: May 25, 2011, 02:48:52 AM by Britec » Logged
Ben
Newbie
*
Posts: 24



View Profile
« Reply #3 on: May 22, 2011, 06:04:20 AM »
Quote from: auzmiz on May 21, 2011, 06:56:35 PM
Quote
Have you changed anything recently in msconfig? You could try enabling selective startup, restarting and then normal.

Have you installed any software that autoruns recently or had any crashes?

I know you wanted something in depth but it's a start, apologies if you have been there done that.

A quick look around tells me you should also have a look at what services are running (depending on your OS and SP!) at startup

thnxs ben. ill try the selective startup suggestion. i have my autorun programs precisely set, no crashes.

@ startup progs there r a couple strange ones i dnt recogniize

-ICO.EXE
-dumprep 0 -k  in the %systroot% i guess its the dump destination

do u have any knowledge in the BOOT.INI sector in msconfig? theres bboot options and advanced options with a debug chkbox?

The only experience I have using that tab is with going back to one CPU or capping the memory until I can replace a ropey stick I'm afraid. As you say, give it a try and let us know, and if stil no joy let us know what OS etc you are running.
« Last Edit: May 25, 2011, 02:49:10 AM by Britec » Logged
Windows 9x/NT 6.1
auzmiz
Newbie
*
Posts: 16


View Profile
« Reply #4 on: May 22, 2011, 03:36:27 PM »
NO CHANGE  Angry

WIN XP SP3
« Last Edit: May 25, 2011, 02:49:23 AM by Britec » Logged
Ben
Newbie
*
Posts: 24



View Profile
« Reply #5 on: May 23, 2011, 03:22:07 AM »
Can you check your services running against the ones at http://ss64.com/nt/syntax-services.html

If still no joy, and no one else comments, you could go with last known good config.
« Last Edit: May 25, 2011, 02:49:53 AM by Britec » Logged
Windows 9x/NT 6.1
Britec
Administrator
Hero Member
*****
Posts: 3498



View Profile
« Reply #6 on: May 23, 2011, 04:07:29 AM »
Here is a way that I can think of to overcome this problem, is to use a LIVE CD to edit the boot.ini file contents and to rename it. The Windows system should then start normally again.
 

Using a working computer:
 There are many options to use for a LIVE CD: Try Puppy Linux (download file size 128 MB)
 When you have downloaded the ISO image, burn it to a CD using ImgBurn (choose "Write image file to disc"). The CD will be bootable.
 
Now to work on your problematic computer:
 Boot from the Puppy Linux CD. You will be able to navigate to all the files on your HDD.
 
 • Navigate to the boot.ini file (that you previously re-named) at the following location:
 C:\boot.ini.bak

 • Rename boot.ini.bak to boot.txt

 • Open the boot.txt file with the Text Editor contained within Puppy Linux, and remove the following switch where you see it contained in the text file:
 /safeboot:minimal
(Do not make any other alteration. If you added any other switches, they should be removed too. If you are not sure what you are doing, please tell us what you see in the boot.ini file, and we will assist.)

 • Save the file and close it.

 • Re-name boot.txt to boot.ini

 You have finished using Puppy, so shut down the computer and remove the Puppy CD.

 Does your Windows system start normally now?
« Last Edit: May 25, 2011, 02:49:40 AM by Britec » Logged


Britec
Administrator
Hero Member
*****
Posts: 3498



View Profile
« Reply #7 on: May 23, 2011, 04:13:41 AM »
Sorry did not read post properly, you might not need Live CD if computer boots.
Seem's like a Boot.ini issue to me.

Windows XP
Load the System Configuration Tool: Start->Run->type msconfig
Click OK.

Select the BOOT.INI tab.
Uncheck the /SAFEBOOT option if it is checked. (This is likely the cause of rebooting into safe mode.)
Click Apply, then Close.
Restart the computer.
« Last Edit: May 25, 2011, 02:50:08 AM by Britec » Logged


auzmiz
Newbie
*
Posts: 16


View Profile
« Reply #8 on: May 23, 2011, 04:09:05 PM »
oh good to see you bri, no in BOOT.INI tab all boxes are clear.is DIAGNOSTIC MODE THE SAME AS SAFE MODE? POSSIBLY DOING A CLEAN REINSTALL FROM DISK MIGHT WORK? DONT SEEM LIKE I SHOULD HAVE TO ABORT TO THAT CIRCUMSTANCE THOUGH WITH JUST THIS ISSUE. ITS EVER SINCE THE NIMROD I MENTIONED IN DISABLED KEYBOARD THREAD GOT AHOLD OF MY SYS.
Logged
Britec
Administrator
Hero Member
*****
Posts: 3498



View Profile
« Reply #9 on: May 23, 2011, 04:19:22 PM »
It may be that the [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot] registry branch gets damaged.

Follow this instruction to restore the SafeBoot registry branch:

    Download and extract the WinSafeBoot.zip archive on the problematic computer;
    Run the .reg file that correpsonds to the installed operating system:

This should fix your problem.
« Last Edit: May 25, 2011, 02:50:21 AM by Britec » Logged


auzmiz
Newbie
*
Posts: 16


View Profile
« Reply #10 on: May 24, 2011, 06:38:53 PM »
OK  ran the file, turned sys on 2day & same thing. "DIAGNOSTIC BOOT SELECTED" where its bringing up the assesment build and running the sereies of tests from memory to lcd colors display. Im kinda confused and noticed you renamed the thread "SAFE MODE". Are we correlating the same process here? I noticed by Googling this there has been some confusion whether SAFE MODE is the same as "DIAGNOSTIC MODE" Im getting a DIAGNOSTIC BOOT where it runs series of tests ever time i fire up. Is this different or the same thing were talking of?  And i mean 'msconfig is where all this is handled. Should just be "Start Normally & yuala. Like you were referring to, could i modify my BOOT.INI file?
« Last Edit: May 25, 2011, 02:50:34 AM by Britec » Logged
Britec
Administrator
Hero Member
*****
Posts: 3498



View Profile
« Reply #11 on: May 25, 2011, 03:08:03 AM »
Ok I changed the title.

Lets see if we can solve this issue.

1. Important: Is the system free from Malware? have you done scans? (Virus has been known to cause this)

2. Please check Services and see what's disabled and enable them manuly or try using something like SrvMan this should then solve your problem (resean is its got corrupted in some way and stuck in diagnostic startup)

3. Try using SFC /SCANNOW (make sure you have windows cd in drive)

4. I would of said to do a System Restore but I think diagnostic startup deletes all your restore points.

5. Do a Repair Install of your operating system (your data will be safe) but might be good idea to backup first.

Hope this helps you out.
Logged


auzmiz
Newbie
*
Posts: 16


View Profile
« Reply #12 on: May 25, 2011, 04:31:51 PM »
oh man my services screen is blank has a blue block in uppr left hand corner. never seen that not good. sys wouldnt allow me 2 oppen those files said it supports 32 bit which i am..  man whut a headache, thnxs 4 yer help bri guess ill try a clean install.
Logged
Pages: [1]
  Print  
« previous next »
 
Jump to: