Dear: PC Expert
I follow your videos on You Tube and am very very helpful how ever I am stock and need an advice from an expert like you.
Have a Microsoft Windows Professional (Dell Inspiron E1505).
I got a virus while ago and since then I got the problem. I think this was taking away with the virus .
I tied run>cmd>system or system32 to find keeps tells does not recognize it this path .
And The folder; C:windows/System32 say does exist or is corrupt.
Now try so many ways to fix it and I could not. And I can not move around my pc.
What can I do to get this fix. I DO NOT have the CD Rom in order to replace it.
I look on net to download just the system/system32 folder I did not find anywhere.
I went here at Microsoft site
http://tinyurl.com/3b3dxyb and i found some info but they did not solve my problem.
I did a C cleaner run on my registry and I Found the fowling address
rundll32.xe C:/windows/eHome/ehuilp.dll,BootMediaCenter ( this location is very strange ,! Is
location correct ? I also did a following path :
My computer>
C:\Documents and Settings\user\WINDOWS\system
This location is empty nothing there . I don’t, know why or what suppost to be there?
If I go here :
C:\WINDOWS > I DO NOT see or find system32 or rundll32.exe
New I did a search in side of Windows and found 2 folders came up as results;
Found 2 folders :
C:\WINDOWS\I386\SYSTEM32
C:\WINDOWS\system32 Note they are 2 different folders . here is what they have :
Like this: C:\WINDOWS\system32 > this folder has a lots of files.
This one C:\WINDOWS\I386\SYSTEM32 has only 2 file called NT.DLL and another SMSS .
Now I press back in my pc and I arrive on file called
C:\WINDOWS\I386 here inside also has a lots of files .
So I did a search for
RunDll32.exe and I found it.
Now I copy and the file I found rundll32.e.xe and went to
C:windows/system32/ past the file here rundll32e.xe and save and re-start my pc .
Guess what nothing change . I realize this all the files in side i386 has a image . and this file was/is plain with no image I thing it my be damage.
I did again a search inside for : Rundll32.exe and there and the same the seems to plain with no image . sounds like the file is corrupt or gone .
Please help !!
Base on your knowledge what will be my options in this case.
I thought about:
1) Find a system32 in replace it. (Download on net or else’s where.
2) Back-up all my data and re-installed the windows. In this case I would like to know if it will be better to install the latest version which I believe is 7(please correct if I am wrong).
3) Plus which will be the best way to make a full back-up from my pc data. is there any software or online program you could recommend ?
If have a place or tutorial how to fix this please guide me in .
Beyond this point I don’t know what to do next. And I really appreciate your Help.
Thank you in advance
Fabio from NYC.
