Welcome to WhoCrashed (HOME EDITION) v 5.50
This program checks for drivers which have been crashing your computer. If your computer has displayed a blue (or black) screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.
Whenever a computer suddenly reboots without displaying any notice or blue (or black) screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.
This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.
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Home Edition Notice
This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.
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System Information (local)
computer name: CROD
windows version: Windows 8.1 , 6.3, build: 9600
windows dir: C:\windows
Hardware: 23-g221la, Hewlett-Packard, 2B2E
CPU: AuthenticAMD AMD A6-6310 APU with AMD Radeon R4 Graphics AMD586, level: 22
4 logical processors, active mask: 15
RAM: 7447261184 total
Crash Dump Analysis
Crash dump directory: C:\windows\Minidump
Crash dumps are enabled on your computer.
On Mon 20/07/2015 06:24:21 a.m. GMT your computer crashed
crash dump file: C:\windows\Minidump\072015-26234-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC513B)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF800B291F13B, 0xFFFFD00087A7A1B8, 0xFFFFD00087A799C0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Mon 20/07/2015 05:16:38 a.m. GMT your computer crashed
crash dump file: C:\windows\Minidump\071915-20718-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC513B)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF800839B213B, 0xFFFFD0008B08B1B8, 0xFFFFD0008B08A9C0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Mon 20/07/2015 04:55:38 a.m. GMT your computer crashed
crash dump file: C:\windows\Minidump\071915-21640-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC513B)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF800ED11613B, 0xFFFFD0018AFA91B8, 0xFFFFD0018AFA89C0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Mon 20/07/2015 02:09:15 a.m. GMT your computer crashed
crash dump file: C:\windows\Minidump\071915-23046-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC513B)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF800E3CC713B, 0xFFFFD000B5EE61B8, 0xFFFFD000B5EE59C0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Sat 18/07/2015 05:14:08 a.m. GMT your computer crashed
crash dump file: C:\windows\Minidump\071715-27500-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC513B)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF801F40CD13B, 0xFFFFD000ABB461B8, 0xFFFFD000ABB459C0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Sat 18/07/2015 01:45:45 a.m. GMT your computer crashed
crash dump file: C:\windows\Minidump\071715-21359-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC513B)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8014396B13B, 0xFFFFD001434E61B8, 0xFFFFD001434E59C0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Sat 18/07/2015 12:58:03 a.m. GMT your computer crashed
crash dump file: C:\windows\Minidump\071715-22546-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC513B)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8018055513B, 0xFFFFD000D0BA41B8, 0xFFFFD000D0BA39C0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Fri 17/07/2015 11:19:01 p.m. GMT your computer crashed
crash dump file: C:\windows\Minidump\071715-26015-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC513B)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF800E1CD413B, 0xFFFFD000B44711B8, 0xFFFFD000B44709C0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Fri 17/07/2015 04:44:14 a.m. GMT your computer crashed
crash dump file: C:\windows\Minidump\071615-24375-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC513B)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8012B4D713B, 0xFFFFD000A80A61B8, 0xFFFFD000A80A59C0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Wed 15/07/2015 06:03:40 a.m. GMT your computer crashed
crash dump file: C:\windows\Minidump\071515-21562-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC513B)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF800FE55613B, 0xFFFFD000BEC261B8, 0xFFFFD000BEC259C0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Conclusion
37 crash dumps have been found and analyzed. Only 10 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.