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+---- Thread: Windows update fails to connect (/showthread.php?tid=2139)
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Windows update fails to connect - Scallywag247 - 05-11-2016
Hi can anyone help me, my lap top was originally on vista home premium, I got someone to install Windows 7 but now find it won't update.
I am not very technical, it seems if I uninstall say net framework it will automatically reinstall it, but if I search for updates it just keeps looking and looking
I got fed up and decided to install Windows 10 but likewise it doesn't connect with update and therefore doesn't complete.
I have Internet connection can get all web sites etc, and exhausted many update fixes
Can anyone help, I would be grateful if someone could help via remote
Thank you
RE: Windows update fails to connect - Britec - 05-11-2016
Is the version of Windows 7 a legit copy? or pirated version?
RE: Windows update fails to connect - Scallywag247 - 05-11-2016
(05-11-2016, 11:42 AM)Britec Wrote: Is the version of Windows 7 a legit copy? or pirated version?
Hi as far as I am aware it's legit, I took it to a computer repair shop to install it, and it worked ok at the time.
Also I have the Windows 10 logo which I assume I wouldn't get otherwise.
I don't know how to check , or see product key number.
RE: Windows update fails to connect - Scallywag247 - 05-11-2016
(05-11-2016, 12:12 PM)Scallywag247 Wrote:(05-11-2016, 11:42 AM)Britec Wrote: Is the version of Windows 7 a legit copy? or pirated version?
Hi as far as I am aware it's legit, I took it to a computer repair shop to install it, and it worked ok at the time.
Also I have the Windows 10 logo which I assume I wouldn't get otherwise.
I don't know how to check , or see product key number.
I have just gone to validate and it says genuine,also for genuine user allowed to download essentials
Error code 80070003 - Scallywag247 - 05-11-2016
I have run Windows update trouble shooter and identified this error 80070003
Can anyone help me to rectify please ,I would be happy to allow remote assistence !
RE: Windows update fails to connect - Partha - 05-11-2016
(05-11-2016, 04:48 PM)Scallywag247 Wrote: I have run Windows update trouble shooter and identified this error 80070003
Can anyone help me to rectify please ,I would be happy to allow remote assistence !
If you have used a partition manager software like EaseUS or something else, that may have caused the issue
If you did use a software like that, please follow the instructions provided by a user named genet in the following article
https://www.eightforums.com/installation-setup/54058-windows-8-1-recovery-could-not-find-recovery-environment-3.html
RE: Windows update fails to connect - Scallywag247 - 05-12-2016
(05-11-2016, 06:45 PM)Partha Wrote:(05-11-2016, 04:48 PM)Scallywag247 Wrote: I have run Windows update trouble shooter and identified this error 80070003
Can anyone help me to rectify please ,I would be happy to allow remote assistence !
If you have used a partition manager software like EaseUS or something else, that may have caused the issue
If you did use a software like that, please follow the instructions provided by a user named genet in the following article
https://www.eightforums.com/installation-setup/54058-windows-8-1-recovery-could-not-find-recovery-environment-3.html
Thanks no I haven't used a partition manager, I have tried suggested fixes for this error 80070003
And still can't update
RE: Windows update fails to connect - Partha - 05-12-2016
Please try this
1. Stop the Windows Update service
You must be logged on as an administrator to perform these steps.
Open Administrative Tools by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
Double-click Services. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the Name column heading to sort the names in reverse order. Find the Windows Update service, right-click it, and then click Stop.
2. Delete the temporary update files
Open Computer by clicking the Start button Picture of the Start button, and then clicking Computer.
Double-click the local hard disk where Windows is installed (typically, drive C).
Double-click the Windows folder, and then double-click the SoftwareDistribution folder.
Double-click the DataStore folder to open it, and then delete all files in the folder. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the Back button. In the SoftwareDistribution folder, double-click the Download folder to open it, delete all files in the folder, and then close the window. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Restart the Windows Update service
You must be logged on as an administrator to perform these steps.
Open Administrative Tools by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
Double-click Services. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the Name column heading to sort the names in reverse order. Find the Windows Update service, right-click it, and then click Start.
Close the Services window and the Administrative Tools window.
RE: Windows update fails to connect - Scallywag247 - 05-12-2016
Thanis I have tired that and still no further forward.
DRIVERS
I can in computer management under network adapted
Teredo Tunneling Pseudo-interface
And
Other Devices Base system Device both have exclamation marks
When I try to update it says the best driver is already installed
I don't know if these could be the problem ! Or know how to rectify
Thank you for you help , if anyone can help further please do ?
RE: Windows update fails to connect - Partha - 05-12-2016
(05-12-2016, 08:20 AM)Scallywag247 Wrote: Thanis I have tired that and still no further forward.Please uninstall those devices from there with the exclamation marks and then try running the Windows updates
DRIVERS
I can in computer management under network adapted
Teredo Tunneling Pseudo-interface
And
Other Devices Base system Device both have exclamation marks
When I try to update it says the best driver is already installed
I don't know if these could be the problem ! Or know how to rectify
Thank you for you help , if anyone can help further please do ?
I would also like you to disable any third party antivirus software if there is any installed on your system.. they can also keep the updates from happening
If it still does not work, please perform a clean boot of your Windows as explained at https://support.microsoft.com/en-in/kb/929135 and then try running the update