Hey everyone I am new to this forum for the time being. I have been reading around on this forum for quite a while today and I just can't find the topic I'm looking for. I have been having problems with my microsoft account on windows 10, but when I get on the internet the account is just fine except it asks me to verify it which i have done multiple times. All I know is when I try to do anything related to my microsoft account it pops up an error message saying something like "oops... something has went wrong on our end" and then nothing happens. Any suggestions? i will post pictures.
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Cortana and Windows 10
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11-18-2015, 12:19 PM
are you using a vpn?
Microsoft will detect when you are using a vpn and then ask to verify your account
11-25-2015, 11:49 AM
sound like malware
Scan with Malwarebytes' Anti-Malware Please download Malwarebytes Anti-Malware and save it to your desktop.
Fix with AdwCleaner Please download AdwCleaner by Xplode and save the file to your desktop.
Please include the contents of that file in your reply. Fix with Junkware Removal Tool Please download JRT by Thisisu and save the file to your desktop. Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
Please include the contents of that file in your reply. Do not forget to re-enable your previously switched off protection software! Please also manually reboot your machine after this procedure. HitmanPro
ive already run scans
ive already run scans
Is this the error?
critical-error-screenshot-start-menu-cortana-windows-10.jpg (Size: 15.33 KB / Downloads: 12) I need to know the exact error.
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