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Very difficult connect my compaq pesario R3000 laptop to the internet
#1
I have a very difficult problem connecting my compaq presario R3000 laptop with windows xp home edition to the internet.
Before a week ago my wireless internert connection status was almost always ACQUIRING NETWORK ADDRESS with:
IP address 0.0.0.0
Subnet mask 0.0.0.0
Default gateway (nothing)
(And maybe some values for something else that i do not remember)
And about 5% of the time the wireless internet connection status was: CONNECTED. with
IP address 169.254.109.48
Subnet mask 255.255.0.0
Default gateway (nothing)
(And maybe some values for sometning else that i do not remember)
Then about a week ago I changed the wireless connection property item from client for microsoft network to INTERNET PROTOCOL [TCP/IP] and entered the default and DNS values of my ACER ASPIRE and HP PAVILLION laptops (the same) which do not have any trouble at all connecting to the internet, and now in the INTERNET PROTOCOL [TCP/IP] window of my troubled presario laptop the option for obtaining an IP address automatically is unchecked and the values are:
IP address 109.254.109.48
Subnet mask 255.255.0.0
Default gagteway 192.168.2.1
DNS server 192.168.2.1
And now the wireless connection status is always CONNECTED and saying the signal strenth is excellent, tbut I still cannot connect to the internet. I get the message: CANNOT FIND SERVER at the top, and THE PAGE CANNOT BE DISPLAYED below the address bar of what it would be MSN page of the microsoft internet explorer browser.
When I use an ethernet cable to connect this troubled PRESARIO laptop, then both my wireless network connectioin and LAN connection can only get the MSN and BBC webpages, but stiil nothing at all from these two pages.
About two months ago I called my ISP and the agent told me to type ipconfig release and ipconfig renew in the COMMAND PROMPT window but could not connect to the internet an she referred me to an agent of my modem company (NORRIS) and this agent told me that my modem is no longer supported, but, as I have mentioned, my ACER ASPIRE laptop (with windows vista) and my HP PAVILLIION laptop (with windows 10) do not have any trouble comnnecting, and both laptops work real fine.
I have also tried entering some adviced values from YOUTUBE videos, without luck.
About three months ago I made a clean install using the install CD and updated all the drivers using the provided drivers CD. The device manager window does not show any yellow flags.
When on the HELP menu I click "About internet explorer" I go to the aforementioined CANNOT FIND SERVER and THE PAGE CANNOT BE DISPLAYED page, but if the ethernet cable is plugged to this laptop from the router then when I click the "About internet explorer" of the HELP menu, the ABOUT INTERNET EXPLORER window appears and in that window I can read VERSION: 6.0
if in the BBC wepage I click the WORLD link then just below the webpage tabbed menu I get the message: THIS SIDE IS OPTIMIZED FOR MODERN WEB BROWSERS, AND DOES NOT FULLY SUPPORT YOUR VERSION OF INTERNET EXPLORER.
If I have to update the explorer browser I guess I would be asked for the administrator password and I forgot it. Moreover, It seems I found a discrepancy because in USER accounts the internet user I use (ANDRES) is as ADMINISTRATOR, but if I try to use SAFE MODE WITH NETWORKING, I run into ADMINISTRATOR and ANDRES as two users to choose one from.
I hope I can still be told of something I can try or be advised of some alternatives of course rather free of charge or of cheap cost.
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#2
Open up command prompt as admin and type ipconfig /all 

Please post the contents of "Ethernet adapter Local Area Connection" in your next post.
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#3
Thanks for replying.

Normally I do not have another choice but just to log on as ANDRES (not administrator)

So I had to go to SAFE MODE WITH NETWORKING and choose ADMINISTRATOR and opened up COMMAND PROMPT.

With the ethernet cable connected I typed ipconfig /all> 0 & notepad 0 and the following information appeared for my presario laptop that I cannot still connect to the internet:



Windows IP Configuration



Host Name . . . . . . . . . . . . : andres-winxp

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethernet NIC

Physical Address. . . . . . . . . : 00-0F-B0-3E-0B-44

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.2.6

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.2.1


DHCP Server . . . . . . . . . . . : 192.168.2.1

DNS Servers . . . . . . . . . . . : 192.168.2.1

Lease Obtained. . . . . . . . . . : Friday, April 27, 2018 2:15:49 PM

Lease Expires . . . . . . . . . . : Saturday, April 28, 2018 2:15:49 PM



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN

Physical Address. . . . . . . . . : 00-90-4B-93-B0-47

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 169.254.109.48

Subnet Mask . . . . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . . . . : 192.168.2.1

DNS Servers . . . . . . . . . . . : 192.168.2.1

Let me show you the contents of my HP pavillion laptop (that can connect to the internet) in the command prompt when I type ipconfig /all< 0 & notepad 0 (no ethernet cable)



Windows IP Configuration

Host Name . . . . . . . . . . . . : Newest-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.ca.comcast.net.
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : D0-BF-9C-5D-60-2B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 1E-B5-7D-93-C6-D1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : AC-B5-7D-93-C6-D1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::79e8:dc43:5baf:6f9a%7(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, April 27, 2018 2:07:44 AM
Lease Expires . . . . . . . . . . : Saturday, April 28, 2018 3:17:23 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 78427517
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-46-2E-D3-D0-BF-9C-5D-60-2B
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled



Tunnel adapter Local Area Connection* 12:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:8d9:3938:3f57:fdfc(Preferred)
Link-local IPv6 Address . . . . . : fe80::8d9:3938:3f57:fdfc%4(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 67108864
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-46-2E-D3-D0-BF-9C-5D-60-2B
NetBIOS over Tcpip. . . . . . . . : Disabled


It is not clear for me how I can efficiently proceed. If more information is needed, I am more than willing to try to obtain it
Reply

#4
do following steps https://briteccomputers.co.uk/posts/repair-internet-connection-problems/

then check to see if problem is fix
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