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Wrong User Account
#1
Hi,

My sister in law has a problem, hope someone can help.

She upgraded my brother in laws laptop to Windows 10 but it's loading to the admin account that was set up in Windows 7.
They could never get rid of it but it wasn't a problem because it just loaded to his account.

But in Windows 10 it just loads to that and there's none of his expensive software or data, his desktop was where he managed his life, as some do.
I put everything in folders but some use their desktop.


He can't load to his user account in windows 10, can anyone help please.

Jimbo
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#2
Just an update... they found the correct user by going to mypc.

I'm a little vague as to where they went next but they've found the correct user
and all the software and docs.

So all is good.

would still be interested in what you would have done.
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#3
it's Always good to make a system image before upgrading because things can go wrong

you can also  make a backup of your user data




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