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"Name not available" in sound mixer
#1
I have this "Name not Available" thing in my sound mixer. I searched up about it and most people said it played random sound ads on your computer, but I haven't gotten any. I'm pretty worried Sad . https://gyazo.com/c10d1765109e987c5c3180b0df59c96c (link to a picture)
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#2
Step 1


[Image: FRST.png] Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool x64 and save it to your Desktop.
  • Right-click on [Image: FRST.png] icon and select [Image: RunAsAdmin.jpg] Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • When the tool opens click Yes to disclaimer.
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please copy and paste their content into your next reply.

Step 2

[Image: RogueKiller.png] Scan with RogueKiller

Please download RogueKiller and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
  • Right-click on [Image: RogueKiller.png] icon and select [Image: RunAsAdmin.jpg] Run as Administrator to start the tool.
  • Wait patiently until the pre-scan will be done. It shouldn't take more than 2-3 minutes.
  • Accept the Terms of use.
  • When the Scan button becomes available, please click it. RogueKiller will start a full scan.
  • Let this process run uninterrupted!.
  • When finished, a Report button will become available. Click it. You will be presented with a logfile.
Please include the content of this logfile in your next reply.

Step 3

[Image: malwarebytes-icon.png] Scan with Malwarebytes Anti-Malware

Please download
 Malwarebytes Anti-Malware and save it to your desktop.

·         Please Install the Malwarebytes and select update.

·         Next, click the Settings, on the the left panel choose Detections & protection and Tick Scan for Rootkits.

·         Then Click the Scan tab, on bottom right click Main Menu then choose Threat Scan make sure radio button is selected on Threat and click Scan Now.

·         Click the Apply Actions button to remove threats if any. You will now be prompted to reboot. Click Yes.

·         After the reboot, click the History tab.

·         Click Application Logs and double-click the Scan Log.

·         At the bottom click Export and choose Text file.

Save the file to your desktop and post log file contents in your next reply.

Step 4

Please download [Image: adwcleane.png] AdwCleaner (by Xplode) and save it to your Desktop

  • Right-click on AdwCleaner.exe and Run as administrator.
  • Click Scan. (AdwCleaner will now scan for Adware.)

  • Once scan finishes, click Clean, now follow the on screen prompts.

  • Your computer should now reboot.

  • A log file will automatically open. Please Copy and Paste when you replay in your next post.


Note: The log can also be found in here: C:\AdwCleaner\
<left><form action="https://www.paypal.com/cgi-bin/webscr" method="post">If you are satisfied with my help, consider a donation. Thank you so much for your continued support! 
<input type="hidden" name="cmd" value="_s-xclick">
<input type="hidden" name="hosted_button_id" value="Y4ZDLXGFS4F8Q">
<input type="image" src="https://www.paypalobjects.com/en_US/GB/i/btn/btn_donateCC_LG.gif" border="0" name="submit" alt="PayPal — The safer, easier way to pay online.">
<img alt="" border="0" src="https://www.paypalobjects.com/en_GB/i/scr/pixel.gif" width="0" height="0">
</form>

   </div></left> 
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