XP Internet Connection problem

[JAR]

I’ve just reformatted and reinstalled XP on my non-primary computer. (It was working just fine but very slowly…time for a reformat)

Everything seems normal except I’m apparently not able to connect to the Internet. I know the Ethernet connection is good because I am using the cable of my wife’s computer.

I followed instructions on https://www.youtube.com/watch?v=zk8gtJeHztE , Repair / Reset Winsock / Internet Protocol TCP IP Settings by Britec and successfully reset Winsock, and restarted the computer.

Still get a “The page cannot be displayed” message.

What can I do next?

[Compton]

re install your Ethernet driver

[JAR]

One of the wonderful things about reformatting a computer is that you can do anything without worry that you’ll lose everything.

Found drivers disk/inserted and ran

Same problem (I think)

IE/”The page cannot be displayed”

What next?

---

Also:
1) I went to the device manager and noticed that all the “Other devices” [Ethernet Controller, PCI device, SM Bus Controller, Video Controller (VGA compatible)] had question marks next to them.
2) Ethernet Controller/General [Reinstall driver…] Tried this with both the Installation disk and the Drivers and Utilities disk. Computer could not find appropriate driver on either disk and asked if I wanted to “Connect and search for the software on the Internet”

Of course I could not do that.

What now?

[GuiltySpark]

Inside IE browser select the cog icon and (bare with me I haven't used IE since IE7 days) choose either the security tab or the connections tab (along the top), you should see a list of check boxes. Its under Advanced Tab

Scroll down to find the check box of Protocols 1.0 / 1.1 / 2.0 / 3.0

Deselect 3.0 and make sure 1.0 / 1.1 / 2.0 are selected.

[JAR]

For someone who hasn’t used IE for a while (I don’t know why I bother, but for now it’s all that’s available on this just reformatted computer) you do a spectacular job of remembering (and stream consciousing):

Under Tools/Internet options…/Advanced {tab}/Security there were three related checkboxes:
Use SSL 2.0 (checked)
Use SSL 3.0 (checked)
Use TLS 1.0 (unchecked)

I changed it to:
Use SSL 2.0 (checked)
Use SSL 3.0 (unchecked)
Use TLS 1.0 (checked)

Restarted IE
Restarted computer

But alas, it makes no difference and the problem persists…

[Timster]

(01-25-2016, 10:18 PM)JAR Wrote:  1) I went to the device manager and noticed that all the “Other devices” [Ethernet Controller, PCI device, SM Bus Controller, Video Controller (VGA compatible)] had question marks next to them.
2) Ethernet Controller/General [Reinstall driver…] Tried this with both the Installation disk and the Drivers and Utilities disk. Computer could not find appropriate driver on either disk and asked if I wanted to “Connect and search for the software on the Internet”

Either you are installing the drivers incorrectly or you are not installing the correct drivers.

[JAR]

Any suggestions how I might be installing drivers incorrectly?
Obviously, it's the program that's doing the installation. So it has to be blamed for "not installing the correct drivers".

How can I go further?

[Britec]

Scan with MiniToolBox


Please download MiniToolBox by Farbar and save it to your desktop.

• Right-click on icon and select Run as Administrator to start the tool.
• In the main window please checkmark the following checkboxes:
  • Flush DNS;
  • Report IE Proxy Settings;
  • Reset IE Proxy Settings;
  • Report FF Proxy Settings;
  • Reset FF Proxy Settings;
  • List content of Hosts;
  • List IP configuration;
  • List Winsock Entries;
  • List last 10 Event Viewer log;
  • List Installed Programs;
  • List Devices (Only problems);
  • List Users, Partitions and Memory size;
  • List Minidump Files.
    
• Click Go and wait paiently.
• Upon completion (a reboot may be needed) a file called Result.txt will be saved on your desktop.
  

Please include the content of that file in your next reply.

[Compton]

what is your model number and manufacturer of your computer

[JAR]

The resultant file is called MTB and is attached.

The computer is a:
Intel ® Xeon® CPU
5140 @2.33 GHz
2.33 GHz 3.00 Gb RAM
Physical Adddress Extension