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01-25-2016, 09:38 PM
(This post was last modified: 01-26-2016, 11:55 AM by Compton.)
re install your Ethernet driver
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01-25-2016, 10:18 PM
(This post was last modified: 01-25-2016, 10:44 PM by JAR.)
One of the wonderful things about reformatting a computer is that you can do anything without worry that you’ll lose everything.
Found drivers disk/inserted and ran
Same problem (I think)
IE/”The page cannot be displayed”
What next?
Also:
1) I went to the device manager and noticed that all the “Other devices” [Ethernet Controller, PCI device, SM Bus Controller, Video Controller (VGA compatible)] had question marks next to them.
2) Ethernet Controller/General [Reinstall driver…] Tried this with both the Installation disk and the Drivers and Utilities disk. Computer could not find appropriate driver on either disk and asked if I wanted to “Connect and search for the software on the Internet”
Of course I could not do that.
What now?
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01-25-2016, 11:24 PM
(This post was last modified: 01-25-2016, 11:32 PM by GuiltySpark.)
Inside IE browser select the cog icon and (bare with me I haven't used IE since IE7 days) choose either the security tab or the connections tab (along the top), you should see a list of check boxes. Its under Advanced Tab
Scroll down to find the check box of Protocols 1.0 / 1.1 / 2.0 / 3.0
Deselect 3.0 and make sure 1.0 / 1.1 / 2.0 are selected.
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For someone who hasn’t used IE for a while (I don’t know why I bother, but for now it’s all that’s available on this just reformatted computer) you do a spectacular job of remembering (and stream consciousing):
Under Tools/Internet options…/Advanced {tab}/Security there were three related checkboxes:
Use SSL 2.0 (checked)
Use SSL 3.0 (checked)
Use TLS 1.0 (unchecked)
I changed it to:
Use SSL 2.0 (checked)
Use SSL 3.0 (unchecked)
Use TLS 1.0 (checked)
Restarted IE
Restarted computer
But alas, it makes no difference and the problem persists…
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Any suggestions how I might be installing drivers incorrectly?
Obviously, it's the program that's doing the installation. So it has to be blamed for "not installing the correct drivers".
How can I go further?
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Scan with MiniToolBox
Please download
MiniToolBox by Farbar and save it to your desktop.
- Right-click on icon and select Run as Administrator to start the tool.
- In the main window please checkmark the following checkboxes:
- Flush DNS;
- Report IE Proxy Settings;
- Reset IE Proxy Settings;
- Report FF Proxy Settings;
- Reset FF Proxy Settings;
- List content of Hosts;
- List IP configuration;
- List Winsock Entries;
- List last 10 Event Viewer log;
- List Installed Programs;
- List Devices (Only problems);
- List Users, Partitions and Memory size;
- List Minidump Files.
- Click Go and wait paiently.
- Upon completion (a reboot may be needed) a file called Result.txt will be saved on your desktop.
Please include the content of that file in your next reply.
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what is your model number and manufacturer of your computer
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The resultant file is called MTB and is attached.
The computer is a:
Intel ® Xeon® CPU
5140 @2.33 GHz
2.33 GHz 3.00 Gb RAM
Physical Adddress Extension