03-14-2016, 06:45 PM
I'm trying to help a friend with her pc problem. This is what I know, the pc is an acer aspire. She recently upgraded to windows 10. Now it's asking for a pwrd, which she says does not exist. I looked on some forums and found others having this problem. I posted on the microsoft forum and the reply told me to use a usb drive to reset pwrd. My problem is when I insert usb in the acer pc it says it's not a pwrd reset usb ( I know that). When i insert it into one of my other computers it thinks i'm trying to reset the owrd for that computer, which i'm not. There is something I'm not getting, sorry. I'm a retired Cobol programmer so i'm not technophobic, but just don't get how to get around this. Please someone need help, thank you
Gerald.
Gerald.